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Segment and Related Information | 12 Months Ended
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Dec. 31, 2020
Segment Reporting [Abstract] |
Segment and Related Information | Segment and Related Information The Company is organized in two segments: Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail segment is a provider of software and hardware to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) a fully integrated cloud solution with its Brink POS cloud software and POS hardware for the front-of-house and its back-office cloud software Data Central. This segment also offers customer support, including field service, installation, depot repair, and 24-hour telephone support. The Government segment performs complex technical studies, analysis, experiments, develops innovative solutions, and provides on-site engineering in support of advanced defense, security and aerospace systems. This segment also provides expert on-site services for operating and maintaining U.S. Government-owned communication assets. Information noted as “Other” primarily relates to the Company’s corporate, home office operations. Information as to the Company’s segments is set forth below:
| Year Ended December 31,
(in thousands) | 2020 |  | 2019 |  | 2018
Revenues: |  |  |  |  |
Restaurant/Retail | $ | 142,512 |  |  | $ | 123,307 |  |  | $ | 134,069 |
Government | 71,274 |  |  | 63,925 |  |  | 67,177 |
Total | $ | 213,786 |  |  | $ | 187,232 |  |  | $ | 201,246 |
Operating (loss) income : |  |  |  |  |
Restaurant/Retail | $ | (28,089) |  |  | $ | (18,481) |  |  | $ | (14,776) |
Government | 5,644 |  |  | 5,463 |  |  | 6,886 |
Other | (1,501) |  |  | (1,167) |  |  | (2,385) |
| (23,946) |  |  | (14,185) |  |  | (10,275) |
Other income (expense) – net | 808 |  |  | (449) |  |  | 683 |
Loss on extinguishment of debt | (8,123) |  |  | — |  |  | — |
Interest expense – net | (8,287) |  |  | (4,571) |  |  | (387) |
Loss before provision for income taxes | $ | (39,548) |  |  | $ | (19,205) |  |  | $ | (9,979) |
Identifiable assets: |  |  |  |  |
Restaurant/Retail | $ | 140,606 |  |  | $ | 136,308 |  |  | $ | 68,004 |
Government | 13,150 |  |  | 13,454 |  |  | 9,867 |
Other | 189,993 |  |  | 39,850 |  |  | 16,810 |
Total | $ | 343,749 |  |  | $ | 189,612 |  |  | $ | 94,681 |
Goodwill: |  |  |  |  |
Restaurant/Retail | $ | 40,478 |  |  | $ | 40,650 |  |  | $ | 10,315 |
Government | 736 |  |  | 736 |  |  | 736 |
Total | $ | 41,214 |  |  | $ | 41,386 |  |  | $ | 11,051 |
Depreciation, amortization and accretion: |  |  |  |  |
Restaurant/Retail | $ | 8,158 |  |  | $ | 3,858 |  |  | $ | 4,109 |
Government | 590 |  |  | 67 |  |  | 32 |
Other | 5,704 |  |  | 3,330 |  |  | 589 |
Total | $ | 14,452 |  |  | $ | 7,255 |  |  | $ | 4,730 |
Capital expenditures including software costs: |  |  |  |  |
Restaurant/Retail | $ | 7,245 |  |  | $ | 4,394 |  |  | $ | 4,307 |
Government | 1,239 |  |  | 258 |  |  | 124 |
Other | 747 |  |  | 1,878 |  |  | 3,409 |
Total | $ | 9,231 |  |  | $ | 6,530 |  |  | $ | 7,840 |
Revenues by country based on the location of the use of the product or services were:
| December 31,
| 2020 |  | 2019 |  | 2018
United States | $ | 195,660 |  |  | $ | 175,180 |  |  | $ | 188,026 |
International | 18,126 |  |  | 12,052 |  |  | 13,220 |
Total | $ | 213,786 |  |  | $ | 187,232 |  |  | $ | 201,246 |
Assets by country based on the location of the asset were:
| December 31,
| 2020 |  | 2019 |  | 2018
United States | $ | 322,065 |  |  | $ | 178,226 |  |  | $ | 84,652 |
International | 21,684 |  |  | 11,386 |  |  | 10,029 |
Total | $ | 343,749 |  |  | $ | 189,612 |  |  | $ | 94,681 |
Customers comprising 10% or more of the Company’s total revenues are summarized as follows:
| December 31,
| 2020 |  | 2019 |  | 2018
Restaurant and Retail segment: |  |  |  |  |
Dairy Queen | 13 | % |  | 9 | % |  | 3 | %
Yum! Brands, Inc. | 11 | % |  | 16 | % |  | 13 | %
McDonald’s Corporation | 7 | % |  | 10 | % |  | 19 | %
Government segment: |  |  |  |  |
U.S. Department of Defense | 33 | % |  | 34 | % |  | 33 | %
All Others | 36 | % |  | 31 | % |  | 32 | %
| 100 | % |  | 100 | % |  | 100 | %
No other customer within “All Others” represented more than 10% of the Company’s total revenue for the years ended 2020, 2019, and 2018.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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