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Segment and Related Information | 12 Months Ended
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Dec. 31, 2021
Segment Reporting [Abstract] |
Segment and Related Information | Segment and Related Information The Company is organized in two segments: Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail segment is a provider of software, hardware and services to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service), with operational efficiencies, offering them a fully integrated cloud solution with its Brink POS cloud software for front-of-house, Data Central back-office cloud solution, PAR Pay and PAR Payment Services for payment solutions, and Punchh loyalty and engagement solution, all which are combined on our unified commerce cloud platform. This segment also offers customer support, including field service, installation, depot repair, and 24-hour telephone support. The Government segment provides technical expertise and development of advanced systems and software solutions for the DoD, the intelligence community and other federal agencies. This segment also provides support services for satellite command and control, communication, and IT systems at several DoD facilities worldwide. Information noted as “Other” primarily relates to the Company’s corporate, home office operations. Information as to the Company’s segments is set forth below:
| Year Ended December 31,
(in thousands) | 2021 |  | 2020 |  | 2019
Revenues: |  |  |  |  |
Restaurant/Retail | $ | 210,351 |  |  | $ | 142,512 |  |  | $ | 123,307 |
Government | 72,525 |  |  | 71,274 |  |  | 63,925 |
Total | $ | 282,876 |  |  | $ | 213,786 |  |  | $ | 187,232 |
Operating (loss) income : |  |  |  |  |
Restaurant/Retail | $ | (58,262) |  |  | $ | (28,089) |  |  | $ | (18,481) |
Government | 5,801 |  |  | 5,644 |  |  | 5,463 |
Other | (1,420) |  |  | (1,501) |  |  | (1,167) |
| (53,881) |  |  | (23,946) |  |  | (14,185) |
Other income (expense) – net | (1,279) |  |  | 808 |  |  | (449) |
Loss on extinguishment of debt | (11,916) |  |  | (8,123) |  |  | — |
Interest expense – net | (18,147) |  |  | (8,287) |  |  | (4,571) |
Loss before provision for income taxes | $ | (85,223) |  |  | $ | (39,548) |  |  | $ | (19,205) |
Depreciation, amortization and accretion: |  |  |  |  |
Restaurant/Retail | $ | 19,656 |  |  | $ | 8,158 |  |  | $ | 3,858 |
Government | 380 |  |  | 590 |  |  | 67 |
Other | 10,110 |  |  | 5,704 |  |  | 3,330 |
Total | $ | 30,146 |  |  | $ | 14,452 |  |  | $ | 7,255 |
Capital expenditures including software costs: |  |  |  |  |
Restaurant/Retail | $ | 6,848 |  |  | $ | 7,245 |  |  | $ | 4,394 |
Government | 711 |  |  | 1,239 |  |  | 258 |
Other | 728 |  |  | 747 |  |  | 1,878 |
Total | $ | 8,287 |  |  | $ | 9,231 |  |  | $ | 6,530 |
| Year Ended December 31,
(in thousands) | 2021 |  | 2020 |  |
Total assets: |  |  |  |  |
Restaurant/Retail | $ | 674,032 |  |  | $ | 140,606 |  |  |
Government | 14,831 |  |  | 13,150 |  |  |
Other | 199,286 |  |  | 189,993 |  |  |
Total | $ | 888,149 |  |  | $ | 343,749 |  |  |
Goodwill: |  |  |  |  |
Restaurant/Retail | $ | 456,570 |  |  | $ | 40,478 |  |  |
Government | 736 |  |  | 736 |  |  |
Total | $ | 457,306 |  |  | $ | 41,214 |  |  |
Revenues by country based on the location of the use of the product or services were:
| December 31,
| 2021 |  | 2020 |  | 2019
United States | $ | 262,164 |  |  | $ | 195,660 |  |  | $ | 175,180 |
International | 20,712 |  |  | 18,126 |  |  | 12,052 |
Total | $ | 282,876 |  |  | $ | 213,786 |  |  | $ | 187,232 |
Assets by country based on the location of the asset were:
| December 31,
| 2021 |  | 2020 |  |
United States | $ | 871,184 |  |  | $ | 322,065 |  |  |
International | 16,965 |  |  | 21,684 |  |  |
Total | $ | 888,149 |  |  | $ | 343,749 |  |  |
Customers comprising 10% or more of the Company’s total revenues are summarized as follows:
| December 31,
| 2021 |  | 2020 |  | 2019
Restaurant/Retail segment: |  |  |  |  |
Dairy Queen | 7 | % |  | 13 | % |  | 9 | %
Yum! Brands, Inc. | 11 | % |  | 11 | % |  | 16 | %
McDonald’s Corporation | 12 | % |  | 7 | % |  | 10 | %
Government segment: |  |  |  |  |
U.S. Department of Defense | 26 | % |  | 33 | % |  | 34 | %
All Others | 44 | % |  | 36 | % |  | 31 | %
| 100 | % |  | 100 | % |  | 100 | %
No other customer within “All Others” represented more than 10% of the Company’s total revenue for the years ended 2021, 2020, and 2019.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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