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v3.25.0.1

Segment and Related Information - Schedule of Revenues and Significant Segment Expenses (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Segment Reporting Information [Line Items] |  |  |
Total revenues, net | $ 349,982 | $ 276,714 | $ 262,347
Less (add): |  |  |
Total cost of sales | 203,858 | 187,268 | 180,630
Sales and marketing | 41,708 | 38,513 | 34,900
General and administrative | 108,898 | 72,139 | 69,770
Research and development | 67,258 | 58,356 | 48,643
Amortization of identifiable intangible assets | 8,452 | 1,858 | 1,863
Operating loss | (79,097) | (71,720) | (69,059)
Net loss | (4,987) | (69,752) | (69,319)
Stock-based compensation | 24,487 | 14,291 | 13,261
Reportable Segment |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues, net | 349,982 | 276,714 | 262,347
Less (add): |  |  |
Sales and marketing | 41,708 | 38,513 | 34,900
General and administrative | 108,898 | 72,139 | 69,770
Research and development | 67,258 | 58,356 | 48,643
Amortization of identifiable intangible assets | 8,452 | 1,858 | 1,863
Other segment items | (1,095) | (9,700) | (4,400)
Operating loss | (79,097) | (71,720) | (69,059)
Other segment items | 74,110 | 1,968 | (260)
Net loss | (4,987) | (69,752) | (69,319)
Stock-based compensation | 19,644 | 9,192 | 8,697
Transaction costs | 8,454 | 2,273 | 1,300
Subscription service |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues, net | 207,422 | 122,597 | 97,499
Less (add): |  |  |
Total cost of sales | 96,519 | 63,735 | 47,424
Subscription service | Reportable Segment |  |  |
Less (add): |  |  |
Total cost of sales | 96,519 | 63,735 | 47,424
Depreciation and amortization | 25,349 | 22,279 | 21,426
Hardware |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues, net | 87,040 | 103,391 | 114,410
Less (add): |  |  |
Total cost of sales | 65,923 | 80,319 | 92,224
Hardware | Reportable Segment |  |  |
Less (add): |  |  |
Total cost of sales | 65,923 | 80,319 | 92,224
Professional service |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues, net | 55,520 | 50,726 | 50,438
Less (add): |  |  |
Total cost of sales | 41,416 | 43,214 | 40,982
Professional service | Reportable Segment |  |  |
Less (add): |  |  |
Total cost of sales | $ 41,416 | $ 43,214 | $ 40,982

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