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Revenue Recognition | 12 Months Ended
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Dec. 31, 2023
Revenue from Contract with Customer [Abstract] |
Revenue Recognition | Revenue Recognition Deferred Revenue Deferred revenue is recorded when cash payments are received or due in advance of revenue recognition from software licenses, professional services, and maintenance agreements. The timing of revenue recognition may differ from when customers are invoiced. Deferred revenue is as follows:
(in thousands) |  | December 31, 2023 |  |  | December 31, 2022 |
Current |  | $ | 7,250 |  |  | $ | 8,459 |
Non-current |  |  | 4,204 |  |  |  | 5,125 |
Total |  | $ | 11,454 |  |  | $ | 13,584 |
Most performance obligations greater than one year relate to service and support contracts, that the Company expects to fulfill within 36 months. The Company expects to fulfill 100% of service and support contracts within 60 months. The changes in deferred revenue, inclusive of both current and long-term, are as follows:
(in thousands) |  | 2023 |  |  | 2022 |
Beginning balance - January 1 |  | $ | 13,584 |  |  | $ | 20,046 |
Acquired deferred revenue (refer to “Note 2 - Acquisitions”) |  |  | — |  |  |  | 443 |
Recognition of deferred revenue |  |  | (23,770 | ) |  |  | (37,690 | )
Deferral of revenue |  |  | 21,640 |  |  |  | 30,785 |
Ending balance - December 31 |  | $ | 11,454 |  |  | $ | 13,584 |
The above table excludes customer deposits of $2.1 million and $2.1 million as of December 31, 2023 and 2022, respectively. During the years ended December 31, 2023 and 2022, the Company recognized revenue included in contract liabilities at the beginning of each respective period of $8.5 million and $13.8 million. Disaggregated Revenue The Company disaggregates revenue from contracts with customers by major product line because the Company believes it best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors. Disaggregated revenue is as follows:
|  | Year Ended December 31, 2023 |
(in thousands) |  | Point in time |  |  | Over time |
Hardware |  | $ | 103,391 |  |  | $ | — |
Subscription service |  |  | — |  |  |  | 122,597 |
Professional service |  |  | 21,565 |  |  |  | 29,161 |
Total |  | $ | 124,956 |  |  | $ | 151,758 |
|  | Year Ended December 31, 2022 |
(in thousands) |  | Point in time |  |  | Over time |
Hardware |  | $ | 114,410 |  |  | $ | — |
Subscription service |  |  | — |  |  |  | 97,499 |
Professional service |  |  | 20,937 |  |  |  | 29,501 |
Total |  | $ | 135,347 |  |  | $ | 127,000 |
|  | Year Ended December 31, 2021 |
(in thousands) |  | Point in time |  |  | Over time |
Hardware |  | $ | 105,014 |  |  | $ | — |
Subscription service |  |  | — |  |  |  | 62,649 |
Professional service |  |  | 18,166 |  |  |  | 24,522 |
Total |  | $ | 123,180 |  |  | $ | 87,171 |

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org/606/tableOfContent + Details
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