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Revenue Recognition (Tables) | 6 Months Ended
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Jan. 31, 2019
Revenue Recognition [Abstract] |
Schedule of revenues disaggregated by business segment and service offered to customers |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
|  | (in thousands) |
Core Operations: |  |  |
Boss Revolution Calling |  | $ | 122,146 |  |  | $ | 131,621 |  |  | $ | 245,659 |  |  | $ | 263,805 |
Carrier Services |  |  | 127,896 |  |  |  | 170,804 |  |  |  | 270,118 |  |  |  | 339,634 |
Mobile Top-Up |  |  | 64,276 |  |  |  | 62,131 |  |  |  | 129,623 |  |  |  | 123,615 |
Other |  |  | 16,603 |  |  |  | 17,480 |  |  |  | 31,197 |  |  |  | 35,509 |
Growth |  |  | 7,029 |  |  |  | 5,029 |  |  |  | 13,202 |  |  |  | 9,585 |
Total Telecom & Payment Services |  |  | 337,950 |  |  |  | 387,065 |  |  |  | 689,799 |  |  |  | 772,148 |
net2phone-UCaaS |  |  | 6,027 |  |  |  | 3,233 |  |  |  | 10,832 |  |  |  | 5,630 |
net2phone-Platform Services |  |  | 5,496 |  |  |  | 5,066 |  |  |  | 11,158 |  |  |  | 10,457 |
Total net2phone |  |  | 11,523 |  |  |  | 8,299 |  |  |  | 21,990 |  |  |  | 16,087 |
All Other |  |  | — |  |  |  | 519 |  |  |  | — |  |  |  | 1,203 |
Total |  | $ | 349,473 |  |  | $ | 395,883 |  |  | $ | 711,789 |  |  | $ | 789,438 |
Schedule of revenues disaggregated by geographic region |
(in thousands) |  | Telecom & Payment Services |  |  | net2phone |  |  | All Other |  |  | Total |
Three Months Ended January 31, 2019 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 225,706 |  |  | $ | 8,094 |  |  | $ | — |  |  | $ | 233,800 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | 49,075 |  |  |  | 8 |  |  |  | — |  |  |  | 49,083 |
Netherlands |  |  | 48,057 |  |  |  | — |  |  |  | — |  |  |  | 48,057 |
Other |  |  | 15,112 |  |  |  | 3,421 |  |  |  | — |  |  |  | 18,533 |
Total outside the United States |  |  | 112,244 |  |  |  | 3,429 |  |  |  | — |  |  |  | 115,673 |
Total |  | $ | 337,950 |  |  | $ | 11,523 |  |  | $ | — |  |  | $ | 349,473 |
(in thousands) |  | Telecom & Payment Services |  |  | net2phone |  |  | All Other |  |  | Total |
Three Months Ended January 31, 2018 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 265,072 |  |  | $ | 6,463 |  |  | $ | 519 |  |  | $ | 272,054 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | 54,782 |  |  |  | — |  |  |  | — |  |  |  | 54,782 |
Netherlands |  |  | 47,152 |  |  |  | — |  |  |  | — |  |  |  | 47,152 |
Other |  |  | 20,059 |  |  |  | 1,836 |  |  |  | — |  |  |  | 21,895 |
Total outside the United States |  |  | 121,993 |  |  |  | 1,836 |  |  |  | — |  |  |  | 123,829 |
Total |  | $ | 387,065 |  |  | $ | 8,299 |  |  | $ | 519 |  |  | $ | 395,883 |
(in thousands) |  | Telecom & Payment Services |  |  | net2phone |  |  | All Other |  |  | Total |
Six Months Ended January 31, 2019 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 453,596 |  |  | $ | 16,024 |  |  | $ | — |  |  | $ | 469,620 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | 103,467 |  |  |  | 16 |  |  |  | — |  |  |  | 103,483 |
Netherlands |  |  | 98,979 |  |  |  | — |  |  |  | — |  |  |  | 98,979 |
Other |  |  | 33,757 |  |  |  | 5,950 |  |  |  | — |  |  |  | 39,707 |
Total outside the United States |  |  | 236,203 |  |  |  | 5,966 |  |  |  | — |  |  |  | 242,169 |
Total |  | $ | 689,799 |  |  | $ | 21,990 |  |  | $ | — |  |  | $ | 711,789 |
(in thousands) |  | Telecom & Payment Services |  |  | net2phone |  |  | All Other |  |  | Total |
Six Months Ended January 31, 2018 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 522,269 |  |  | $ | 12,443 |  |  | $ | 1,203 |  |  | $ | 535,915 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | 115,313 |  |  |  | — |  |  |  | — |  |  |  | 115,313 |
Netherlands |  |  | 96,861 |  |  |  | — |  |  |  | — |  |  |  | 96,861 |
Other |  |  | 37,705 |  |  |  | 3,644 |  |  |  | — |  |  |  | 41,349 |
Total outside the United States |  |  | 249,879 |  |  |  | 3,644 |  |  |  | — |  |  |  | 253,523 |
Total |  | $ | 772,148 |  |  | $ | 16,087 |  |  | $ | 1,203 |  |  | $ | 789,438 |
Schedule of information about contract liability balance |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2019 |  |  | 2019 |
|  | (in thousands) |
Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period |  | $ | 16,488 |  |  | $ | 18,624 |

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