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Revenue Recognition (Tables) | 6 Months Ended
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Jan. 31, 2021
Revenue from Contract with Customer [Abstract] |
Schedule of revenues disaggregated by business segment and service offered to customers |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2021 |  |  | 2020 |  |  | 2021 |  |  | 2020 |
|  | (in thousands) |
BOSS Revolution Money Transfer |  | $ | 13,280 |  |  | $ | 7,660 |  |  | $ | 28,438 |  |  | $ | 14,861 |
National Retail Solutions |  |  | 5,217 |  |  |  | 2,081 |  |  |  | 10,147 |  |  |  | 4,437 |
Total Fintech |  |  | 18,497 |  |  |  | 9,741 |  |  |  | 38,585 |  |  |  | 19,298 |
net2phone-UCaaS |  |  | 10,738 |  |  |  | 7,915 |  |  |  | 20,366 |  |  |  | 15,122 |
Mobile Top-Up |  |  | 96,562 |  |  |  | 75,836 |  |  |  | 192,397 |  |  |  | 152,669 |
BOSS Revolution Calling |  |  | 113,903 |  |  |  | 113,861 |  |  |  | 231,253 |  |  |  | 231,195 |
Carrier Services |  |  | 87,155 |  |  |  | 101,659 |  |  |  | 174,928 |  |  |  | 215,176 |
Other |  |  | 12,911 |  |  |  | 14,878 |  |  |  | 25,662 |  |  |  | 30,629 |
Total Traditional Communications |  |  | 310,531 |  |  |  | 306,234 |  |  |  | 624,240 |  |  |  | 629,669 |
Total |  | $ | 339,766 |  |  | $ | 323,890 |  |  | $ | 683,191 |  |  | $ | 664,089 |
Schedule of revenues disaggregated by geographic region |
(in thousands) |  | Fintech |  |  | net2phone- UCaaS |  |  | Traditional Communications |  |  | Total |
Three Months Ended January 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 18,497 |  |  | $ | 5,677 |  |  | $ | 265,318 |  |  | $ | 289,492 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | 31,929 |  |  |  | 31,929 |
Netherlands |  |  | — |  |  |  | — |  |  |  | 5 |  |  |  | 5 |
Other |  |  | — |  |  |  | 5,061 |  |  |  | 13,279 |  |  |  | 18,340 |
Total outside the United States |  |  | — |  |  |  | 5,061 |  |  |  | 45,213 |  |  |  | 50,274 |
Total |  | $ | 18,497 |  |  | $ | 10,738 |  |  | $ | 310,531 |  |  | $ | 339,766 |
(in thousands) |  | Fintech |  |  | net2phone- UCaaS |  |  | Traditional Communications |  |  | Total |
Three Months Ended January 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 9,741 |  |  | $ | 3,695 |  |  | $ | 206,129 |  |  | $ | 219,565 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | 3 |  |  |  | 36,151 |  |  |  | 36,154 |
Netherlands |  |  | — |  |  |  | — |  |  |  | 49,692 |  |  |  | 49,692 |
Other |  |  | — |  |  |  | 4,217 |  |  |  | 14,262 |  |  |  | 18,479 |
Total outside the United States |  |  | — |  |  |  | 4,220 |  |  |  | 100,105 |  |  |  | 104,325 |
Total |  | $ | 9,741 |  |  | $ | 7,915 |  |  | $ | 306,234 |  |  | $ | 323,890 |
(in thousands) |  | Fintech |  |  | net2phone- UCaaS |  |  | Traditional Communications |  |  | Total |
Six Months Ended January 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 38,585 |  |  | $ | 10,758 |  |  | $ | 535,949 |  |  | $ | 585,292 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | 61,350 |  |  |  | 61,350 |
Netherlands |  |  | — |  |  |  | — |  |  |  | 7 |  |  |  | 7 |
Other |  |  | — |  |  |  | 9,608 |  |  |  | 26,934 |  |  |  | 36,542 |
Total outside the United States |  |  | — |  |  |  | 9,608 |  |  |  | 88,291 |  |  |  | 97,899 |
Total |  | $ | 38,585 |  |  | $ | 20,366 |  |  | $ | 624,240 |  |  | $ | 683,191 |
(in thousands) |  | Fintech |  |  | net2phone- UCaaS |  |  | Traditional Communications |  |  | Total |
Six Months Ended January 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 19,298 |  |  | $ | 6,967 |  |  | $ | 420,442 |  |  | $ | 446,707 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | 7 |  |  |  | 71,943 |  |  |  | 71,950 |
Netherlands |  |  | — |  |  |  | — |  |  |  | 104,634 |  |  |  | 104,634 |
Other |  |  | — |  |  |  | 8,148 |  |  |  | 32,650 |  |  |  | 40,798 |
Total outside the United States |  |  | — |  |  |  | 8,155 |  |  |  | 209,227 |  |  |  | 217,382 |
Total |  | $ | 19,298 |  |  | $ | 15,122 |  |  | $ | 629,669 |  |  | $ | 664,089 |
Schedule of information about contract liability balance |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2021 |  |  | 2020 |  |  | 2021 |  |  | 2020 |
|  | (in thousands) |
Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period |  | $ | 22,818 |  |  | $ | 24,957 |  |  | $ | 26,451 |  |  | $ | 35,146 |
Schedule of deferred customer contract acquisition costs |
|  | January 31, 2021 |  |  | July 31, 2020 |
|  | (in thousands) |
Deferred customer contract acquisition costs included in “Other current assets” |  | $ | 3,066 |  |  | $ | 2,350 |
Deferred customer contract acquisition costs included in “Other assets” |  |  | 2,946 |  |  |  | 2,384 |
Total |  | $ | 6,012 |  |  | $ | 4,734 |
Schedule of amortization of deferred customer contract acquisition costs |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2021 |  |  | 2020 |  |  | 2021 |  |  | 2020 |
|  | (in thousands) |
Amortization of deferred customer contract acquisition costs |  | $ | 864 |  |  | $ | 615 |  |  | $ | 1,631 |  |  | $ | 1,166 |

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