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Revenue Recognition (Tables) | 6 Months Ended
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Jan. 31, 2024
Revenue from Contract with Customer [Abstract] |
Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers | The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (in thousands) |
National Retail Solutions |  | $ | 25,223 |  |  | $ | 19,822 |  |  | $ | 49,217 |  |  | $ | 39,135 |
BOSS Money |  |  | 25,039 |  |  |  | 17,649 |  |  |  | 49,278 |  |  |  | 35,203 |
Other |  |  | 2,948 |  |  |  | 2,672 |  |  |  | 5,272 |  |  |  | 5,005 |
Total Fintech |  |  | 27,987 |  |  |  | 20,321 |  |  |  | 54,550 |  |  |  | 40,208 |
net2phone |  |  | 20,353 |  |  |  | 17,794 |  |  |  | 40,280 |  |  |  | 34,744 |
IDT Digital Payments |  |  | 99,620 |  |  |  | 106,127 |  |  |  | 199,606 |  |  |  | 215,177 |
BOSS Revolution Calling |  |  | 66,703 |  |  |  | 82,831 |  |  |  | 137,925 |  |  |  | 169,083 |
IDT Global |  |  | 48,741 |  |  |  | 58,631 |  |  |  | 100,775 |  |  |  | 120,242 |
Other |  |  | 7,471 |  |  |  | 8,410 |  |  |  | 14,949 |  |  |  | 17,163 |
Total Traditional Communications |  |  | 222,535 |  |  |  | 255,999 |  |  |  | 453,255 |  |  |  | 521,665 |
Total |  | $ | 296,098 |  |  | $ | 313,936 |  |  | $ | 597,302 |  |  | $ | 635,752 |
Revenues |  | $ | 296,098 |  |  | $ | 313,936 |  |  | $ | 597,302 |  |  | $ | 635,752 |
Schedule of Revenues Disaggregated by Geographic Region | The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location: Schedule of Revenues Disaggregated by Geographic Region
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Three Months Ended January 31, 2024 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 25,223 |  |  | $ | 26,901 |  |  | $ | 10,700 |  |  | $ | 163,774 |  |  | $ | 226,598 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 50,390 |  |  |  | 50,390 |
Other |  |  | — |  |  |  | 1,086 |  |  |  | 9,653 |  |  |  | 8,371 |  |  |  | 19,110 |
Total outside the United States |  |  | — |  |  |  | 1,086 |  |  |  | 9,653 |  |  |  | 58,761 |  |  |  | 69,500 |
Total |  | $ | 25,223 |  |  | $ | 27,987 |  |  | $ | 20,353 |  |  | $ | 222,535 |  |  | $ | 296,098 |
Revenues |  | $ | 25,223 |  |  | $ | 27,987 |  |  | $ | 20,353 |  |  | $ | 222,535 |  |  | $ | 296,098 |
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Three Months Ended January 31, 2023 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 19,822 |  |  | $ | 19,612 |  |  | $ | 9,514 |  |  | $ | 176,424 |  |  | $ | 225,372 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 69,000 |  |  |  | 69,000 |
Other |  |  | — |  |  |  | 709 |  |  |  | 8,280 |  |  |  | 10,575 |  |  |  | 19,564 |
Total outside the United States |  |  | — |  |  |  | 709 |  |  |  | 8,280 |  |  |  | 79,575 |  |  |  | 88,564 |
Total |  | $ | 19,822 |  |  | $ | 20,321 |  |  | $ | 17,794 |  |  | $ | 255,999 |  |  | $ | 313,936 |
Revenues |  | $ | 19,822 |  |  | $ | 20,321 |  |  | $ | 17,794 |  |  | $ | 255,999 |  |  | $ | 313,936 |
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Six Months Ended January 31, 2024 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 49,217 |  |  | $ | 52,734 |  |  | $ | 21,388 |  |  | $ | 326,842 |  |  | $ | 450,181 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 109,232 |  |  |  | 109,232 |
Other |  |  | — |  |  |  | 1,816 |  |  |  | 18,892 |  |  |  | 17,181 |  |  |  | 37,889 |
Total outside the United States |  |  | — |  |  |  | 1,816 |  |  |  | 18,892 |  |  |  | 126,413 |  |  |  | 147,121 |
Total |  | $ | 49,217 |  |  | $ | 54,550 |  |  | $ | 40,280 |  |  | $ | 453,255 |  |  | $ | 597,302 |
Revenues |  | $ | 49,217 |  |  | $ | 54,550 |  |  | $ | 40,280 |  |  | $ | 453,255 |  |  | $ | 597,302 |
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Six Months Ended January 31, 2023 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 39,135 |  |  | $ | 38,867 |  |  | $ | 18,316 |  |  | $ | 361,262 |  |  | $ | 457,580 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 137,940 |  |  |  | 137,940 |
Other |  |  | — |  |  |  | 1,341 |  |  |  | 16,428 |  |  |  | 22,463 |  |  |  | 40,232 |
Total outside the United States |  |  | — |  |  |  | 1,341 |  |  |  | 16,428 |  |  |  | 160,403 |  |  |  | 178,172 |
Total |  | $ | 39,135 |  |  | $ | 40,208 |  |  | $ | 34,744 |  |  | $ | 521,665 |  |  | $ | 635,752 |
Revenues |  | $ | 39,135 |  |  | $ | 40,208 |  |  | $ | 34,744 |  |  | $ | 521,665 |  |  | $ | 635,752 |
Schedule of Estimated Revenue by Business Segment | Schedule of Estimated Revenue by Business Segment
(in thousands) |  | National Retail Solutions |  |  | net2phone |  |  | Total |
Twelve-month period ending January 31: |  |  |  |  |  |  |  |  |  |  |  |
2025 |  | $ | 5,896 |  |  | $ | 38,854 |  |  | $ | 44,750 |
2026 |  |  | 4,940 |  |  |  | 18,769 |  |  |  | 23,709 |
Thereafter |  |  | 4,838 |  |  |  | 6,213 |  |  |  | 11,051 |
Total |  | $ | 15,674 |  |  | $ | 63,836 |  |  | $ | 79,510 |
Schedule of Information About Contract Liabilities | The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liabilities
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (in thousands) |
Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period |  | $ | 15,803 |  |  | $ | 17,072 |  |  | $ | 19,605 |  |  | $ | 21,205 |
Schedule of Deferred Customer Contract Acquisition Costs | The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs
|  | January 31, 2024 |  |  | July 31, 2023 |
|  | (in thousands) |
Deferred customer contract acquisition costs included in “Other current assets” |  | $ | 4,197 |  |  | $ | 4,460 |
Deferred customer contract acquisition costs included in “Other assets” |  |  | 3,871 |  |  |  | 3,734 |
Total |  | $ | 8,068 |  |  | $ | 8,194 |
Schedule of Amortization of Deferred Customer Contract Acquisition Costs | The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | Three Months Ended January 31, |  |  | Six Months Ended January 31, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (in thousands) |
Amortization of deferred customer contract acquisition costs |  | $ | 1,194 |  |  | $ | 1,228 |  |  | $ | 2,409 |  |  | $ | 2,405 |

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