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Revenue Recognition (Tables) | 9 Months Ended
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Apr. 30, 2024
Revenue from Contract with Customer [Abstract] |
Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers | The following table shows the Company’s revenues disaggregated by business segment and service offered to customers: Schedule of Revenues Disaggregated by Business Segment and Service Offered to Customers
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | Three Months Ended April 30, |  |  | Nine Months Ended April 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (in thousands) |
National Retail Solutions |  | $ | 25,712 |  |  | $ | 18,073 |  |  | $ | 74,930 |  |  | $ | 57,208 |
BOSS Money |  |  | 27,593 |  |  |  | 19,441 |  |  |  | 76,871 |  |  |  | 54,644 |
Other |  |  | 3,933 |  |  |  | 2,346 |  |  |  | 9,205 |  |  |  | 7,351 |
Total Fintech |  |  | 31,526 |  |  |  | 21,787 |  |  |  | 86,076 |  |  |  | 61,995 |
net2phone |  |  | 20,677 |  |  |  | 18,392 |  |  |  | 60,957 |  |  |  | 53,136 |
IDT Digital Payments |  |  | 101,559 |  |  |  | 101,030 |  |  |  | 301,165 |  |  |  | 316,207 |
BOSS Revolution Calling |  |  | 63,245 |  |  |  | 77,646 |  |  |  | 201,169 |  |  |  | 246,729 |
IDT Global |  |  | 50,067 |  |  |  | 54,473 |  |  |  | 150,843 |  |  |  | 174,715 |
Other |  |  | 6,857 |  |  |  | 7,894 |  |  |  | 21,806 |  |  |  | 25,057 |
Total Traditional Communications |  |  | 221,728 |  |  |  | 241,043 |  |  |  | 674,983 |  |  |  | 762,708 |
Total |  | $ | 299,643 |  |  | $ | 299,295 |  |  | $ | 896,946 |  |  | $ | 935,047 |
Revenues |  | $ | 299,643 |  |  | $ | 299,295 |  |  | $ | 896,946 |  |  | $ | 935,047 |
Schedule of Revenues Disaggregated by Geographic Region | The following table shows the Company’s revenues disaggregated by geographic region, which is determined based on selling location: Schedule of Revenues Disaggregated by Geographic Region
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Three Months Ended April 30, 2024 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 25,712 |  |  | $ | 30,469 |  |  | $ | 11,330 |  |  | $ | 166,093 |  |  | $ | 233,604 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 48,441 |  |  |  | 48,441 |
Other |  |  | — |  |  |  | 1,057 |  |  |  | 9,347 |  |  |  | 7,194 |  |  |  | 17,598 |
Total outside the United States |  |  | — |  |  |  | 1,057 |  |  |  | 9,347 |  |  |  | 55,635 |  |  |  | 66,039 |
Total |  | $ | 25,712 |  |  | $ | 31,526 |  |  | $ | 20,677 |  |  | $ | 221,728 |  |  | $ | 299,643 |
Revenues |  | $ | 25,712 |  |  | $ | 31,526 |  |  | $ | 20,677 |  |  | $ | 221,728 |  |  | $ | 299,643 |
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Three Months Ended April 30, 2023 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 18,073 |  |  | $ | 21,124 |  |  | $ | 9,571 |  |  | $ | 166,854 |  |  | $ | 215,622 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 64,415 |  |  |  | 64,415 |
Other |  |  | — |  |  |  | 663 |  |  |  | 8,821 |  |  |  | 9,774 |  |  |  | 19,258 |
Total outside the United States |  |  | — |  |  |  | 663 |  |  |  | 8,821 |  |  |  | 74,189 |  |  |  | 83,673 |
Total |  | $ | 18,073 |  |  | $ | 21,787 |  |  | $ | 18,392 |  |  | $ | 241,043 |  |  | $ | 299,295 |
Revenues |  | $ | 18,073 |  |  | $ | 21,787 |  |  | $ | 18,392 |  |  | $ | 241,043 |  |  | $ | 299,295 |
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Nine Months Ended April 30, 2024 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 74,930 |  |  | $ | 83,204 |  |  | $ | 32,718 |  |  | $ | 492,935 |  |  | $ | 683,787 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 157,673 |  |  |  | 157,673 |
Other |  |  | — |  |  |  | 2,872 |  |  |  | 28,239 |  |  |  | 24,375 |  |  |  | 55,486 |
Total outside the United States |  |  | — |  |  |  | 2,872 |  |  |  | 28,239 |  |  |  | 182,048 |  |  |  | 213,159 |
Total |  | $ | 74,930 |  |  | $ | 86,076 |  |  | $ | 60,957 |  |  | $ | 674,983 |  |  | $ | 896,946 |
Revenues |  | $ | 74,930 |  |  | $ | 86,076 |  |  | $ | 60,957 |  |  | $ | 674,983 |  |  | $ | 896,946 |
(in thousands) |  | National Retail Solutions |  |  | Fintech |  |  | net2phone |  |  | Traditional Communications |  |  | Total |
Nine Months Ended April 30, 2023 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United States |  | $ | 57,208 |  |  | $ | 59,991 |  |  | $ | 27,888 |  |  | $ | 528,116 |  |  | $ | 673,203 |
Outside the United States: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
United Kingdom |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 202,355 |  |  |  | 202,355 |
Other |  |  | — |  |  |  | 2,004 |  |  |  | 25,248 |  |  |  | 32,237 |  |  |  | 59,489 |
Total outside the United States |  |  | — |  |  |  | 2,004 |  |  |  | 25,248 |  |  |  | 234,592 |  |  |  | 261,844 |
Total |  | $ | 57,208 |  |  | $ | 61,995 |  |  | $ | 53,136 |  |  | $ | 762,708 |  |  | $ | 935,047 |
Revenues |  | $ | 57,208 |  |  | $ | 61,995 |  |  | $ | 53,136 |  |  | $ | 762,708 |  |  | $ | 935,047 |
Schedule of Estimated Revenue by Business Segment | Schedule of Estimated Revenue by Business Segment
(in thousands) |  | National Retail Solutions |  |  | net2phone |  |  | Total |
Twelve-month period ending April 30: |  |  |  |  |  |  |  |  |  |  |  |
2025 |  | $ | 6,305 |  |  | $ | 38,388 |  |  | $ | 44,693 |
2026 |  |  | 5,262 |  |  |  | 18,749 |  |  |  | 24,011 |
Thereafter |  |  | 5,128 |  |  |  | 6,319 |  |  |  | 11,447 |
Total |  | $ | 16,695 |  |  | $ | 63,456 |  |  | $ | 80,151 |
Schedule of Information About Contract Liabilities | The following table presents information about the Company’s contract liability balance: Schedule of Information About Contract Liabilities
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | Three Months Ended April 30, |  |  | Nine Months Ended April 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (in thousands) |
Revenue recognized in the period from amounts included in the contract liability balance at the beginning of the period |  | $ | 15,231 |  |  | $ | 16,772 |  |  | $ | 20,477 |  |  | $ | 21,890 |
Schedule of Deferred Customer Contract Acquisition Costs | The Company’s deferred customer contract acquisition costs were as follows: Schedule of Deferred Customer Contract Acquisition Costs
|  | April 30, 2024 |  |  | July 31, 2023 |
|  | (in thousands) |
Deferred customer contract acquisition costs included in “Other current assets” |  | $ | 4,145 |  |  | $ | 4,460 |
Deferred customer contract acquisition costs included in “Other assets” |  |  | 3,957 |  |  |  | 3,734 |
Total |  | $ | 8,102 |  |  | $ | 8,194 |
Schedule of Amortization of Deferred Customer Contract Acquisition Costs | The Company’s amortization of deferred customer contract acquisition costs during the periods were as follows: Schedule of Amortization of Deferred Customer Contract Acquisition Costs
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | Three Months Ended April 30, |  |  | Nine Months Ended April 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (in thousands) |
Amortization of deferred customer contract acquisition costs |  | $ | 1,167 |  |  | $ | 1,226 |  |  | $ | 3,576 |  |  | $ | 3,631 |

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