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Revenue from Contracts with Customers
 3 Months Ended
Mar. 31, 2023
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
Disaggregation of Revenue
The Company's revenues are derived from contracts with customers related to business outsourcing services that it provides. The following table presents the breakdown of the Company’s revenues by service offering:
Three months ended March 31,
(in thousands)20232022
Digital Customer Experience$157,136 $159,731 
Trust and Safety40,598 45,852 
AI Services37,572 34,097 
Service revenue$235,306 $239,680 
The majority of the Company’s revenues are derived from contracts with customers who are located in the United States. However, the Company delivers its services from geographies outside of the United States. The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:
Three months ended March 31,
(in thousands)20232022
Philippines$126,859 $120,080 
United States46,662 79,131 
India28,243 23,358 
Rest of World33,542 17,111 
Service revenue$235,306 $239,680 
Contract Balances
Accounts receivable, net of allowance for doubtful accounts includes $84.2 million and $80.8 million of unbilled revenues as of March 31, 2023 and December 31, 2022, respectively.