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Revenue from Contracts with Customers (Tables)
 6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of Revenue by Service The following table presents the breakdown of the Company’s revenues by service offering:
Three months ended June 30,Six months ended June 30,
(in thousands)2024202320242023
Digital Customer Experience$148,352 $150,916 $291,843 $308,052 
Trust and Safety59,066 45,209 114,338 85,807 
AI Services30,510 33,044 59,217 70,616 
Service revenue$237,928 $229,169 $465,398 $464,475 
Schedule of Revenue by Geographic Area The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:
Three months ended June 30,Six months ended June 30,
(in thousands)2024202320242023
Philippines$138,308 $127,261 $269,521 $254,120 
United States25,267 37,235 50,857 83,897 
India29,468 28,995 58,377 57,238 
Rest of World44,885 35,678 86,643 69,220 
Service revenue$237,928 $229,169 $465,398 $464,475