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RESTRUCTURING CHARGES
12 Months Ended
Dec. 31, 2019
RESTRUCTURING CHARGES  
RESTRUCTURING CHARGES

NOTE N – RESTRUCTURING CHARGES

On November 3, 2016, the Company announced its plan to implement an enhanced market approach to better serve its customers. The enhanced market approach unified the Company’s sales, pricing, customer service, marketing, and capacity sourcing functions effective January 1, 2017, and allows the Company to operate as one logistics provider under the ArcBest brand. As a result, the Company recorded restructuring charges during 2018 and 2017, the majority of which are noncash, related to contract and lease terminations, severance, and relocation expenses.

The following table presents restructuring charges recorded in operating expenses for the years ended December 31:

    

2019

    

2018

 

2017

 

(in thousands)

Contract terminations(1)

$

$

427

$

Severance and other(2)

 

 

1,228

 

2,963

Total charges

$

$

1,655

$

2,963

(1)Charges associated with the termination of noncancelable lease and consulting agreements.
(2)Primarily severance payments resulting from a reduction in headcount of approximately 130 positions and other employee-related costs.