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Net loss per share attributable to common stockholders - Computation (Detail) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
12 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2019
Numerator:      
Net loss attributable to common stockholders $ (152,098) $ (139,931) $ (107,669)
Denominator:      
Weighted-average shares used in computing net loss per share, basic and diluted (in shares) 48,251 39,190 27,462
Net loss per share attributable to common stockholders, basic and diluted (in dollars per share) $ (3.15) $ (3.57) $ (3.92)