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Segment Information (Tables)
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Reconciliation of Total Segment Operating Income to Consolidated Operating Income Information on reportable segments and reconciliation to consolidated income from operations is as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Revenue by reportable segment:
Fax and Martech$98,044 $95,300 $286,687 $284,151 
Voice, Backup, Security, and CPP72,204 75,863 220,403 208,389 
Cloud Services Total170,248 171,163 507,090 492,540 
Digital Media186,784 172,992 513,462 474,034 
Elimination of inter-segment revenues(56)(17)(200)(114)
Total segment revenues356,976 344,138 1,020,352 966,460 
Corporate (1)
— 
Total revenues$356,976 $344,141 $1,020,353 $966,466 
Gross profit by reportable segment:
Fax and Martech$81,435 $79,590 $238,149 $239,915 
Voice, Backup, Security, and CPP50,392 53,333 152,733 145,304 
Cloud Services Total131,827 132,923 390,882 385,219 
Digital Media169,394 149,516 457,963 408,360 
Elimination of inter-segment gross profit(56)(17)(200)(114)
Total segment gross profit301,165 282,422 848,645 793,465 
Corporate (1)
(11)(47)
Total gross profit$301,154 $282,425 $848,598 $793,471 
Direct costs by reportable segment (2):
Fax and Martech (3)
$28,614 $27,670 $89,121 $93,384 
Voice, Backup, Security, and CPP (3)
37,456 44,308 118,291 110,009 
Cloud Services Total66,070 71,978 207,412 203,393 
Digital Media (3)
143,312 144,023 410,109 402,349 
Elimination of inter-segment direct costs(56)(17)(200)(114)
Total segment direct costs
209,326 215,984 617,321 605,628 
Corporate (1)
14,390 7,082 25,552 21,008 
Total direct costs (2)
$223,716 $223,066 $642,873 $626,636 
Operating income by reportable segment:
Fax and Martech$52,821 $51,920 $149,028 $146,531 
Voice, Backup, Security, and CPP12,936 9,025 34,442 35,295 
Cloud Services Total65,757 60,945 183,470 181,826 
Digital Media26,082 5,493 47,854 6,011 
Total segment operating income91,839 66,438 231,324 187,837 
Corporate (1)
(14,401)(7,079)(25,599)(21,002)
Total income from operations$77,438 $59,359 $205,725 $166,835 
(1) Corporate includes costs associated with general and administrative and other expenses that are managed on a global basis and that are not directly attributable to any particular segment.
(2) Direct costs for each segment include other operating expenses that are directly attributable to the segment, such as employee compensation expense, local sales and marketing expenses, engineering and network operations expense, depreciation and amortization and other administrative expenses.
(3) Beginning in the third quarter of 2020, certain expenses associated with the Corporate entity that were previously allocated to the Cloud Services business and the Digital Media business for shared costs incurred by the Corporate entity were no longer allocated.
Total Assets, Capital Expenditures, Depreciation and Amortization
The CODM does not use Balance Sheet and Cash Flow information in connection with operating and investment decisions other than as presented for Cloud Services and Digital Media. Accordingly, the following segment information is presented for Cloud Services and Digital Media.
September 30, 2020December 31, 2019
Assets:
Cloud Services$1,481,866 $1,466,969 
Digital Media1,450,894 1,561,024 
Total assets from Cloud Services and Digital Media2,932,760 3,027,993 
Corporate410,233 477,853 
Total assets$3,342,993 $3,505,846 
Nine Months Ended
September 30,
20202019
Capital expenditures:
Cloud Services$27,673 $17,216 
Digital Media43,593 32,267 
Total capital expenditures from Cloud Services and Digital Media71,266 49,483 
Corporate— — 
Total capital expenditures$71,266 $49,483 

Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Depreciation and amortization:
Cloud Services$20,524 $24,605 $58,355 $58,445 
Digital Media36,651 38,990 101,771 110,067 
Total depreciation and amortization from Cloud Services and Digital Media57,175 63,595 160,126 168,512 
Corporate2,437 602 3,554 1,897 
Total depreciation and amortization$59,612 $64,197 $163,680 $170,409 
Revenues and Long-lived Assets by Geographic Information
J2 Global maintains operations in the U.S., Canada, Ireland, Japan and other countries. Geographic information about the U.S. and all other countries for the reporting periods is presented below. Such information attributes revenues based on jurisdictions where revenues are reported (in thousands).
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Revenues:
United States$296,054 $278,917 $827,520 $763,494 
Canada17,728 16,825 51,298 51,178 
Ireland14,947 14,228 40,520 44,604 
All other countries28,247 34,171 101,015 107,190 
$356,976 $344,141 $1,020,353 $966,466 
September 30,
2020
December 31,
2019
Long-lived assets:
United States$623,190 $701,580 
All other countries49,349 76,927 
Total$672,539 $778,507