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Segment Information (Tables)

9 Months Ended

Sep. 30, 2021

Segment Reporting [Abstract]

Reconciliation of Total Segment Operating Income to Consolidated Operating Income

Information on reportable segments and reconciliation to consolidated income from operations is as follows (in thousands):

									Three Months Ended September 30,												Nine Months Ended September 30,
															2021						2020						2021						2020
Revenue by reportable segment:
Digital Media															$	262,429					$	186,784					$	743,280					$	513,462
Cloud Services
Fax and Martech															114,648						98,044						320,829						286,687
Voice, Backup, Security, and CPP															67,531						72,204						208,137						220,403
Cloud Services Total															182,179						170,248						528,966						507,090
Elimination of inter-segment revenues															(356)						(56)						(766)						(200)
Total segment revenues															444,252						356,976						1,271,480						1,020,352
Corporate (1)															—						—						—						1
Total revenues															$	444,252					$	356,976					$	1,271,480					$	1,020,353
Gross profit by reportable segment:
Digital Media															$	238,650					$	169,394					$	673,409					$	457,963
Cloud Services
Fax and Martech															91,993						81,435						261,742						238,149
Voice, Backup, Security, and CPP															49,395						50,392						151,155						152,733
Cloud Services Total															141,388						131,827						412,897						390,882
Elimination of inter-segment gross profit															(88)						(56)						(214)						(200)
Total segment gross profit															379,950						301,165						1,086,092						848,645
Corporate (1)															—						(11)						(74)						(47)
Total gross profit															$	379,950					$	301,154					$	1,086,018					$	848,598
Direct costs by reportable segment (2):
Digital Media (3)															$	188,950					$	143,312					$	548,960					$	410,109
Cloud Services
Fax and Martech (3)															42,057						28,614						107,109						89,121
Voice, Backup, Security, and CPP (3)															37,524						37,456						150,102						118,291
Cloud Services Total															79,581						66,070						257,211						207,412
Elimination of inter-segment direct costs															(88)						(56)						(214)						(200)
Total segment direct costs															268,443						209,326						805,957						617,321

Corporate (1)															15,366						14,390						43,785						25,552
Total direct costs (2)															$	283,809					$	223,716					$	849,742					$	642,873
Operating income by reportable segment:
Digital Media															$	49,700					$	26,082					$	124,449					$	47,854
Cloud Services
Fax and Martech															49,936						52,821						154,633						149,028
Voice, Backup, Security, and CPP															11,871						12,936						1,053						34,442
Cloud Services Total															61,807						65,757						155,686						183,470
Total segment operating income															111,507						91,839						280,135						231,324
Corporate (1)															(15,366)						(14,401)						(43,859)						(25,599)
Total income from operations															$	96,141					$	77,438					$	236,276					$	205,725
(1) Corporate includes costs associated with general and administrative and other expenses that are managed on a global basis and that are not directly attributable to any particular segment.
(2) Direct costs for each segment include other operating expenses that are directly attributable to the segment, such as employee compensation expense, local sales and marketing expenses, engineering and network operations expense, depreciation and amortization and other administrative expenses.
(3) Beginning in the third quarter of 2020, certain expenses associated with Corporate that were previously allocated to the Cloud Services business and the Digital Media business for shared costs incurred by Corporate were no longer allocated. Table above has been recast to remove the impact of certain expenses associated with Corporate that were previously allocated to the Cloud Services and Digital Media businesses.

Total Assets, Capital Expenditures, Depreciation and Amortization

The CODM does not use Balance Sheet and Cash Flow information in connection with operating and investment decisions other than as presented for Digital Media and Cloud Services. Accordingly, the following segment information is presented for Digital Media and Cloud Services.

			September 30, 2021						December 31, 2020
Assets:
Digital Media			$	1,978,252					$	2,088,397
Cloud Services			1,567,119						1,473,398
Total assets from Digital Media and Cloud Services			3,545,371						3,561,795
Corporate			285,286						103,536
Total assets			$	3,830,657					$	3,665,331
			Nine Months Ended September 30,
			2021						2020
Capital expenditures:
Digital Media			$	51,995					$	43,593
Cloud Services			35,500						27,673
Total capital expenditures from Digital Media and Cloud Services			87,495						71,266
Corporate			—						—
Total capital expenditures			$	87,495					$	71,266

									Three Months Ended September 30,												Nine Months Ended September 30,
															2021						2020						2021						2020
Depreciation and amortization:
Digital Media															$	50,056					$	36,651					$	147,482					$	101,771
Cloud Services															16,082						20,524						48,744						58,355
Total depreciation and amortization from Digital Media and Cloud Services															66,138						57,175						196,226						160,126
Corporate															79						2,437						217						3,554
Total depreciation and amortization															$	66,217					$	59,612					$	196,443					$	163,680

Revenues and Long-lived Assets by Geographic Information

The Company maintains operations in the U.S., Canada, Ireland, Japan and other countries. Geographic information about the U.S. and all other countries for the reporting periods is presented below. Such information attributes revenues based on jurisdictions where revenues are reported (in thousands).

									Three Months Ended September 30,												Nine Months Ended September 30,
															2021						2020						2021						2020
Revenues:
United States															$	366,778					$	296,054					$	1,018,277					$	827,520
Canada															19,574						17,728						59,957						51,298
Ireland															13,980						14,947						59,227						40,520
All other countries															43,920						28,247						134,019						101,015
															$	444,252					$	356,976					$	1,271,480					$	1,020,353

			September 30, 2021						December 31, 2020
Long-lived assets:
United States			$	834,129					$	918,125
All other countries			46,815						54,073
Total			$	880,944					$	972,198

X

- Definition

Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment.

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Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries.

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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

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