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Net Loss per Share - Calculation of Basic and Diluted Net Loss Per Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Numerator:    
Net loss attributable to PagerDuty, Inc. common stockholders $ (24,056) $ (12,218)
Denominator:    
Weighted average shares used in calculating net loss per share, basic (in shares) 92,876 91,522
Weighted average shares used in calculating net loss per share, diluted (in shares) 92,876 91,522
Net loss per share, basic, attributable to PagerDuty, Inc. (in dollars per share) $ (0.26) $ (0.13)
Net loss per share, diluted, attributable to PagerDuty, Inc. (in dollars per share) $ (0.26) $ (0.13)