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General and administrative expense (Details) - EUR (€) € in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018
General and administrative expense |  |  |
Staff costs - General and administrative | € 58,679 | € 80,494 | € 47,644
Occupancy costs | 1,392 | 1,582 | 5,091
Professional fees | 11,301 | 14,300 | 9,830
Travel and entertainment | 1,520 | 5,232 | 3,596
Office and related expenses | 6,449 | 7,494 | 5,354
General sub-contracts | 1,412 | 5,168 | 2,835
Bank fees & payment cost | 1,704 | 2,893 | 2,980
Bad debt expense, net | 4,885 | 5,877 | 4,436
Tax expenses | 8,190 | 5,538 | 4,778
Tax provisions | 4,736 | 6,068 | 5,271
Depreciation and amortization | 8,133 | 7,906 | 2,166
Other general and administrative expense | 7,263 | 1,973 | 944
General and administrative expense | 115,664 | 144,525 | 94,925
Share options granted to employees | 21,647 | 37,267 | € 17,409
Tax provision related to withholding taxes | 3,987 | 4,372 |
Tax provision related to VAT | 509 | 2,438 |
Settlement loss | 4,294 |  |
Insurance expense | € 2,750 | € 1,580 |

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