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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenues [Abstract]        
Revenue $ 62,231 $ 48,310 $ 122,621 $ 92,438
Cost of revenue:        
Amortization expense 2,678 2,513 5,355 4,954
Total cost of revenue 13,647 13,485 28,658 26,526
Gross profit 48,584 34,825 93,963 65,912
Operating expenses:        
Sales and marketing 20,202 16,612 42,484 31,888
Research and development 11,929 9,491 24,546 18,534
General and administrative 6,603 7,534 17,892 14,797
Amortizaton expense 5,634 5,626 11,308 11,259
Total operating expenses 44,368 39,263 96,230 76,478
Income (loss) from operations 4,216 (4,438) (2,267) (10,566)
Interest expense, net (4,690) (5,481) (9,468) (10,952)
Foreign currency transaction loss (13) (197) (317) (450)
Other income, net 36 55 91 110
Loss before income tax benefit (451) (10,061) (11,961) (21,858)
Income tax benefit 28 2,390 3,248 5,177
Net loss $ (423) $ (7,671) $ (8,713) $ (16,681)
Net loss per share, basic and diluted $ 0.00 $ (0.07) $ (0.08) $ (0.16)
Weighted-average shares used to compute net loss per share, basic and diluted 102,862,404 102,709,405 102,861,475 102,694,756
Subscription        
Revenues [Abstract]        
Revenue $ 52,978 $ 37,216 $ 103,056 $ 70,956
Cost of revenue:        
Cost of revenue 8,762 7,423 18,010 14,380
Services/Professional Services        
Revenues [Abstract]        
Revenue 2,451 4,794 6,461 9,295
Cost of revenue:        
Cost of revenue 2,207 3,549 5,293 7,192
License        
Revenues [Abstract]        
Revenue $ 6,802 $ 6,300 $ 13,104 $ 12,187