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Summary of significant accounting policies - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Disaggregation of Revenue [Line Items]
Revenue	$ 70,404	$ 54,568	$ 193,025	$ 147,006
Recurring Revenue
Disaggregation of Revenue [Line Items]
Revenue	65,782	47,051	179,148	125,096
Non-recurring Revenue
Disaggregation of Revenue [Line Items]
Revenue	4,622	7,517	13,877	21,910
Subscription
Disaggregation of Revenue [Line Items]
Revenue	57,933	41,916	160,989	112,872
Subscription | Recurring Revenue
Disaggregation of Revenue [Line Items]
Revenue	57,933	41,916	160,989	112,872
Services/Professional Services
Disaggregation of Revenue [Line Items]
Revenue	3,605	5,234	10,066	14,529
Services/Professional Services | Non-recurring Revenue
Disaggregation of Revenue [Line Items]
Revenue	3,605	5,234	10,066	14,529
License
Disaggregation of Revenue [Line Items]
Revenue	8,866	7,418	21,970	19,605
License | Recurring Revenue
Disaggregation of Revenue [Line Items]
Revenue	7,849	5,135	18,159	12,224
License | Non-recurring Revenue
Disaggregation of Revenue [Line Items]
Revenue	$ 1,017	$ 2,283	$ 3,811	$ 7,381

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+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
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