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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Revenue:        
Total revenue $ 124,557 $ 95,621 $ 348,453 $ 262,586
Cost of revenue:        
Amortization expense 5,277 5,198 15,760 10,835
Total cost of revenue 31,195 26,470 88,814 63,068
Gross profit 93,362 69,151 259,639 199,518
Operating expenses:        
Sales and marketing 54,096 40,856 159,171 103,640
Research and development 30,799 25,608 89,584 58,437
General and administrative 30,061 25,536 103,994 69,288
Amortization expense 7,040 7,025 21,103 18,275
Total operating expenses 121,996 99,025 373,852 249,640
Loss from operations (28,634) (29,874) (114,213) (50,122)
Interest income (expense), net 45 (1,386) (1,455) (1,608)
Loss on extinguishment of debt 0 (449) 0 (449)
Foreign currency transaction loss (2,624) (269) (4,081) (795)
Loss before income tax (provision) benefit (31,213) (31,978) (119,749) (52,974)
Income tax (provision) benefit (89) 1,595 (321) 1,535
Net loss $ (31,302) $ (30,383) $ (120,070) $ (51,439)
Net loss per share, basic (in dollars per share) $ (0.26) $ (0.26) $ (1.00) $ (0.44)
Net loss per share, diluted (in dollars per share) $ (0.26) $ (0.26) $ (1.00) $ (0.44)
Weighted‑average shares used to compute net loss per share, basic (in shares) 121,014,325 118,640,565 120,188,587 117,983,463
Weighted‑average shares used to compute loss per share, diluted (in shares) 121,014,325 118,640,565 120,188,587 117,983,463
Subscription        
Revenue:        
Total revenue $ 118,524 $ 90,700 $ 330,132 $ 245,900
Cost of revenue:        
Cost of revenue 22,334 18,317 62,870 44,206
Services        
Revenue:        
Total revenue 5,216 4,083 14,187 12,015
Cost of revenue:        
Cost of revenue 3,584 2,955 10,184 8,027
License        
Revenue:        
Total revenue $ 817 $ 838 $ 4,134 $ 4,671