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Summary of significant accounting policies
9 Months Ended
Sep. 30, 2023
Accounting Policies [Abstract]  
Summary of significant accounting policies Summary of significant accounting policies
The Company’s significant accounting policies are discussed in Note 2 to the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2022. There have been no significant changes to these policies during the three and nine months ended September 30, 2023. The following describes the impact of certain policies.
Revenue recognition
The Company applies ASC 606 and follows a five-step model to determine the appropriate amount of revenue to be recognized in accordance with ASC 606.
Disaggregation of Revenue
The Company separates revenue into subscription and non-subscription categories to disaggregate the revenue that is term-based and renewable from the revenue that is one-time in nature. Revenue from subscription and non-subscription contractual arrangements were as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
SaaS subscription and support and maintenance$133,626 $112,351 $380,954 $312,992 
On‑premise subscription4,895 6,173 15,388 17,140 
Subscription revenue138,521 118,524 396,342 330,132 
Professional services3,956 5,216 12,594 14,187 
Perpetual licenses148 817 990 4,134 
Non‑subscription revenue4,104 6,033 13,584 18,321 
Total revenue$142,625 $124,557 $409,926 $348,453 
Contract Balances
Contract liabilities consist of customer billings in advance of revenue being recognized. The Company invoices its customers for subscription, support and maintenance, and services in advance. Changes in contract liabilities, including revenue earned during the period from the beginning contract liability balance and new deferrals of revenue during the period, were as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
Balance, beginning of the period$355,051 $316,952 $346,150 $282,128 
Acquisitions
3,230 — 3,230 — 
Revenue earned(114,780)(96,542)(250,724)(199,357)
Deferral of revenue127,803 120,820 272,274 258,459 
Other (1)
(1,550)— (1,176)— 
Balance, end of the period$369,754 $341,230 $369,754 $341,230 
(1) Includes contract assets netted against contract liabilities on a contract-by-contract basis.
There were no significant changes to our contract liabilities during the three and nine months ended September 30, 2023 and 2022 outside of our sales activities.
Remaining Performance Obligations
Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and noncancellable amounts to be invoiced. As of September 30, 2023, the Company had $477.4 million of remaining performance obligations, with 72% expected to be recognized as revenue over the succeeding 12 months, and the remainder generally expected to be recognized over the three years thereafter.
Deferred Contract Costs
Sales commissions, as well as associated payroll taxes and retirement plan contributions (together, contract costs), that are incremental to the acquisition of customer contracts are capitalized using a portfolio approach as deferred contract costs in the condensed consolidated balance sheets when the period of benefit is determined to be greater than one year.
Total amortization of contract costs was $5.6 million and $4.2 million for the three months ended September 30, 2023 and 2022, respectively, and $15.6 million and $12.1 million for the nine months ended September 30, 2023 and 2022, respectively.
The Company periodically reviews these deferred contract costs to determine whether events or changes in circumstances have occurred that could affect the period of benefit of these deferred contract costs. There were no impairment losses recorded during the three and nine months ended September 30, 2023 and 2022.