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Summary of significant accounting policies (Tables) | 3 Months Ended
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Mar. 31, 2024
Accounting Policies [Abstract] |
Schedule of Disaggregation of Revenue | Revenue from subscription and non-subscription contractual arrangements were as follows:
|  |  | Three Months Ended March 31,
|  |  |  |  | 2024 |  | 2023
|  |  |  |  | (in thousands)
SaaS subscription and support and maintenance |  |  |  |  | $ | 142,406 |  |  | $ | 120,762 |
On‑premise subscription |  |  |  |  | 5,947 |  |  | 6,468 |
Subscription revenue |  |  |  |  | 148,353 |  |  | 127,230 |
Professional services |  |  |  |  | 3,706 |  |  | 4,384 |
Perpetual licenses |  |  |  |  | 64 |  |  | 598 |
Non‑subscription revenue |  |  |  |  | 3,770 |  |  | 4,982 |
Total revenue |  |  |  |  | $ | 152,123 |  |  | $ | 132,212 |
Schedule of Contract with Customer Asset and Liability | Changes in contract liabilities, including revenue earned during the period from the beginning contract liability balance and new deferrals of revenue during the period, were as follows:
|  |  | Three Months Ended March 31,
|  |  |  |  | 2024 |  | 2023
|  |  |  |  | (in thousands)
Balance, beginning of the period |  |  |  |  | $ | 373,432 |  |  | $ | 346,150 |
Revenue earned |  |  |  |  | (125,166) |  |  | (107,595) |
Deferral of revenue |  |  |  |  | 118,771 |  |  | 103,895 |
Other (1) |  |  |  |  | (2,534) |  |  | (1,608) |
Balance, end of the period |  |  |  |  | $ | 364,503 |  |  | $ | 340,842 |
(1) Includes contract assets netted against contract liabilities on a contract-by-contract basis.
Schedule of Capitalized Computer Software | Capitalized costs associated with the implementation of cloud computing arrangements were as follows:
Balance Sheet Classification |  | March 31, 2024 |  | December 31, 2023
|  | (in thousands)
Other current assets |  | $ | 3,266 |  |  | $ | 1,860 |
Other assets |  | 16,327 |  |  | 10,891 |
|  | $ | 19,593 |  |  | $ | 12,751 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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