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v3.25.3

Segment and geographic information (Tables) | 9 Months Ended
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Sep. 30, 2025
Segment Reporting [Abstract] |
Schedule of Significant Segment Information | The following table provides significant segment information regularly provided to our CODM:
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2025 |  | 2024 |  | 2025 |  | 2024
| (in thousands)
Revenue | $ | 183,494 |  |  | $ | 159,286 |  |  | $ | 527,616 |  |  | $ | 464,425 |
Less: |  |  |  |  |  |  |
Adjusted cost of revenue (1) | 35,381 |  |  | 29,388 |  |  | 100,729 |  |  | 85,970 |
Adjusted sales and marketing expense (2) | 48,471 |  |  | 51,551 |  |  | 154,984 |  |  | 156,294 |
Adjusted research and development expense (3) | 31,286 |  |  | 28,964 |  |  | 90,761 |  |  | 84,093 |
Adjusted general and administrative expense (4) | 21,118 |  |  | 21,695 |  |  | 62,770 |  |  | 64,712 |
Segment operating income | 47,238 |  |  | 27,688 |  |  | 118,372 |  |  | 73,356 |
Adjustments and reconciling items: |  |  |  |  |  |  |
Amortization expense | 13,054 |  |  | 9,996 |  |  | 35,788 |  |  | 30,345 |
Stock-based compensation | 21,938 |  |  | 25,407 |  |  | 74,145 |  |  | 72,269 |
Transaction-related costs | 3,454 |  |  | 488 |  |  | 8,090 |  |  | 5,262 |
Offering costs | — |  |  | — |  |  | — |  |  | 872 |
Payroll taxes related to stock-based compensation | 44 |  |  | 632 |  |  | 2,220 |  |  | 2,250 |
System transformation costs | 3,134 |  |  | 6,331 |  |  | 9,562 |  |  | 10,544 |
Restructuring and other cost optimization charges | 9,030 |  |  | 682 |  |  | 11,119 |  |  | 8,872 |
Extraordinary legal settlements and non-recurring litigation costs | — |  |  | 11 |  |  | — |  |  | (122) |
Consolidated operating loss | $ | (3,416) |  |  | $ | (15,859) |  |  | $ | (22,552) |  |  | $ | (56,936) |
(1) Adjusted cost of revenue includes cost of revenue in accordance with GAAP adjusted for amortization expense, stock-based compensation expense, transaction-related costs, payroll taxes related to stock-based compensation, system transformation costs, and restructuring and other cost optimization charges. (2) Adjusted sales and marketing expense includes sales and marketing expense in accordance with GAAP adjusted for stock-based compensation expense, transaction-related costs, payroll taxes related to stock-based compensation, system transformation costs, and restructuring and other cost optimization charges. (3) Adjusted research and development expense includes research and development expense in accordance with GAAP adjusted for stock-based compensation expense, transaction-related costs, payroll taxes related to stock-based compensation, system transformation costs, and restructuring and other cost optimization charges. (4) Adjusted general and administrative expense includes general and administrative expense in accordance with GAAP adjusted for stock-based compensation expense, transaction-related costs, offering costs, payroll taxes related to stock-based compensation, system transformation costs, restructuring and other cost optimization charges, and extraordinary legal settlements and non-recurring litigation costs.
Schedule of Revenue by Geographic Region | Revenue by geographic region as determined based on the location where the sale originated were as follows:
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2025 |  | 2024 |  | 2025 |  | 2024
| (in thousands)
The Americas (1) | $ | 122,005 |  |  | $ | 104,750 |  |  | $ | 348,751 |  |  | $ | 307,968 |
Europe, the Middle East, India, and Africa | 45,774 |  |  | 41,399 |  |  | 133,165 |  |  | 119,709 |
Asia Pacific | 15,715 |  |  | 13,137 |  |  | 45,700 |  |  | 36,748 |
| $ | 183,494 |  |  | $ | 159,286 |  |  | $ | 527,616 |  |  | $ | 464,425 |
(1) The vast majority of our Americas revenue comes from the U.S.

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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