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Summary of significant accounting policies (Tables) | 9 Months Ended
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Sep. 30, 2025
Accounting Policies [Abstract] |
Schedule of Revenue from Subscription and Non-Subscription Contractual Arrangements | Revenue from subscription and non-subscription contractual arrangements were as follows:
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2025 |  | 2024 |  | 2025 |  | 2024
| (in thousands)
SaaS subscription and support and maintenance | $ | 169,082 |  |  | $ | 151,485 |  |  | $ | 491,273 |  |  | $ | 439,992 |
On-premise subscription | 10,528 |  |  | 4,585 |  |  | 25,324 |  |  | 13,859 |
Subscription revenue | 179,610 |  |  | 156,070 |  |  | 516,597 |  |  | 453,851 |
Professional services | 3,884 |  |  | 3,192 |  |  | 11,016 |  |  | 10,395 |
Perpetual licenses | — |  |  | 24 |  |  | 3 |  |  | 179 |
Non-subscription revenue | 3,884 |  |  | 3,216 |  |  | 11,019 |  |  | 10,574 |
Total revenue | $ | 183,494 |  |  | $ | 159,286 |  |  | $ | 527,616 |  |  | $ | 464,425 |
Schedule of Changes in Contract Liabilities | Changes in contract liabilities, including revenue earned during the period from the beginning contract liability balance and new deferrals of revenue during the period, were as follows:
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2025 |  | 2024 |  | 2025 |  | 2024
| (in thousands)
Balance, beginning of the period | $ | 408,190 |  |  | $ | 370,206 |  |  | $ | 385,709 |  |  | $ | 373,432 |
Acquisitions | — |  |  | — |  |  | 11,685 |  |  | — |
Revenue earned | (136,221) |  |  | (126,921) |  |  | (305,566) |  |  | (287,082) |
Deferral of revenue | 174,719 |  |  | 140,159 |  |  | 354,860 |  |  | 297,094 |
Other (1) | (6,194) |  |  | (5,227) |  |  | (6,194) |  |  | (5,227) |
Balance, end of the period | $ | 440,494 |  |  | $ | 378,217 |  |  | $ | 440,494 |  |  | $ | 378,217 |
(1) Includes contract assets netted against contract liabilities on a contract-by-contract basis.
Schedule of Capitalized Costs Associated with Implementation of Cloud Computing Arrangements | Capitalized costs associated with the implementation of CCAs were as follows:
Balance Sheet Classification |  | September 30, 2025 |  | December 31, 2024
|  | (in thousands)
Other current assets |  | $ | 6,474 |  |  | $ | 6,418 |
Other assets |  | 19,329 |  |  | 19,216 |
Capitalized cloud computing implementation costs, gross |  | 25,803 |  |  | 25,634 |
Less: accumulated amortization |  | (7,486) |  |  | (2,669) |
Capitalized cloud computing implementation costs, net |  | $ | 18,317 |  |  | $ | 22,965 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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