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Summary of significant accounting policies - Schedule of Revenue from Subscription and Non-Subscription Contractual Arrangements (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Non-subscription revenue        
Total revenue $ 183,494 $ 159,286 $ 527,616 $ 464,425
SaaS subscription and support and maintenance | Recurring Revenue        
Non-subscription revenue        
Total revenue 169,082 151,485 491,273 439,992
On-premise subscription | Recurring Revenue        
Non-subscription revenue        
Total revenue 10,528 4,585 25,324 13,859
Subscription revenue        
Non-subscription revenue        
Total revenue 179,610 156,070 516,597 453,851
Subscription revenue | Recurring Revenue        
Non-subscription revenue        
Total revenue 179,610 156,070 516,597 453,851
Professional services        
Non-subscription revenue        
Total revenue 3,884 3,192 11,016 10,395
Professional services | Non-recurring Revenue        
Non-subscription revenue        
Total revenue 3,884 3,192 11,016 10,395
Perpetual licenses        
Non-subscription revenue        
Total revenue 0 24 3 179
Perpetual licenses | Non-recurring Revenue        
Non-subscription revenue        
Total revenue 0 24 3 179
Non-subscription revenue | Non-recurring Revenue        
Non-subscription revenue        
Total revenue $ 3,884 $ 3,216 $ 11,019 $ 10,574