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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Operating activities    
Net loss $ (24,859) $ (52,027)
Adjustments to reconcile net loss to cash provided by operating activities:    
Depreciation and amortization expense 41,691 35,683
Amortization of deferred contract costs 23,122 19,791
Amortization of capitalized CCA implementation costs 4,815 1,065
Amortization of debt issuance costs 2,396 2,119
Non-cash lease expense 3,427 4,235
Provision for credit losses and returns 722 173
Stock-based compensation 74,145 72,269
Deferred income tax benefit (1,577) (363)
Other (1,541) (4,462)
Changes in operating assets and liabilities:    
Trade accounts receivable (14,317) (5,796)
Prepaid expenses and other assets (14,645) (18,690)
Deferred contract costs (21,769) (26,235)
Accounts payable 1,300 (4,059)
Accrued liabilities (6,342) (6,957)
Income taxes payable (975) 200
Deferred revenue 41,789 4,521
Other liabilities 49 49
Net cash provided by operating activities 107,431 21,516
Investing activities    
Acquisitions, net of cash acquired (175,608) 0
Purchases of equipment and leasehold improvements (4,575) (6,674)
Purchase of investments (3,000) (2,500)
Other 41 (303)
Net cash used in investing activities (183,142) (9,477)
Financing activities    
Proceeds from term loan 400,000 0
Debt issuance costs (2,202) (1,549)
Cash paid for offering costs 0 (872)
Payment of acquisition-related holdback (3,600) (6,811)
Repurchase and retirement of common stock 0 (35,357)
Proceeds from the exercise of stock options 1,052 3,726
Net cash provided by (used in) financing activities 395,250 (40,863)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash (433) 102
Net increase (decrease) in cash, cash equivalents, and restricted cash 319,106 (28,722)
Cash, cash equivalents, and restricted cash, beginning of period 228,344 250,809
Cash, cash equivalents, and restricted cash, end of period 547,450 222,087
Cash paid for:    
Interest 9,815 727
Income taxes, net of refunds 4,436 3,752
Non-cash activities:    
Employee stock purchase plan 2,285 2,729
Operating lease assets obtained in exchange for operating lease liabilities 3,192 4,641
Deferred cash consideration accrued but not paid 40,000 0
Purchases of equipment and leasehold improvements accrued but not paid 117 851
Debt issuance costs accrued but not paid 175 0
Reconciliation of cash, cash equivalents, and restricted cash within the condensed consolidated balance sheets to the amounts shown in the condensed consolidated statements of cash flows above:    
Cash and cash equivalents 547,194 218,426
Restricted cash included in other current assets 256 3,661
Total cash, cash equivalents, and restricted cash $ 547,450 $ 222,087