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Restructuring activities - Narrative (Details) - USD ($)
$ in Thousands
5 Months Ended 6 Months Ended 9 Months Ended
Jun. 30, 2024
Dec. 31, 2025
Sep. 30, 2025
Sep. 30, 2024
Strategic Reinvestment Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges     $ 9,215  
Strategic Reinvestment Plan | Forecast | Subsequent Event        
Restructuring Cost and Reserve [Line Items]        
Employees impacted by restructuring activities (as percent)   6.40%    
Workforce Reduction Plan        
Restructuring Cost and Reserve [Line Items]        
Employees impacted by restructuring activities (as percent) 6.00%      
Restructuring charges     103 $ 8,600
Sales and marketing | Strategic Reinvestment Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges     6,900  
Sales and marketing | Workforce Reduction Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges       6,500
Research and development | Strategic Reinvestment Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges     600  
Research and development | Workforce Reduction Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges       700
General and administrative | Strategic Reinvestment Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges     $ 1,700  
General and administrative | Workforce Reduction Plan        
Restructuring Cost and Reserve [Line Items]        
Restructuring charges       $ 1,400