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v3.10.0.1

Condensed Consolidated Statements of Operations - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2018 | Jun. 30, 2017 | Jun. 30, 2018 | Jun. 30, 2017
Store |  |  |  |
Rentals and fees | $ 562,403 | $ 575,411 | $ 1,127,117 | $ 1,170,825
Merchandise sales | 64,990 | 76,773 | 172,346 | 198,495
Installment sales | 17,374 | 17,657 | 33,778 | 34,414
Other | 2,271 | 2,519 | 4,855 | 5,171
Total store revenues | 647,038 | 672,360 | 1,338,096 | 1,408,905
Franchise |  |  |  |
Merchandise sales | 4,880 | 3,214 | 8,514 | 6,535
Royalty income and fees | 3,812 | 2,061 | 7,163 | 4,181
Total revenues | 655,730 | 677,635 | 1,353,773 | 1,419,621
Store |  |  |  |
Cost of rentals and fees | 156,041 | 159,276 | 312,136 | 321,309
Cost of merchandise sold | 65,562 | 77,055 | 161,915 | 186,179
Cost of installment sales | 5,617 | 5,708 | 10,859 | 10,892
Total cost of store revenues | 227,220 | 242,039 | 484,910 | 518,380
Franchise |  |  |  |
Franchise cost of merchandise sold | 4,624 | 3,063 | 7,999 | 6,045
Total cost of revenues | 231,844 | 245,102 | 492,909 | 524,425
Gross profit | 423,886 | 432,533 | 860,864 | 895,196
Operating expenses |  |  |  |
Labor | 164,172 | 179,447 | 345,246 | 371,554
Other store expenses | 156,854 | 177,050 | 342,803 | 374,490
General and administrative expenses | 41,792 | 47,097 | 86,662 | 86,869
Depreciation, amortization and impairment of intangibles | 17,428 | 18,708 | 35,328 | 37,249
Other charges | 16,489 | 11,104 | 33,944 | 24,755
Total operating expenses | 396,735 | 433,406 | 843,983 | 894,917
Operating profit (loss) | 27,151 | (873) | 16,881 | 279
Debt refinancing charges | 0 | 1,936 | 0 | 1,936
Interest expense | 10,806 | 11,263 | 22,166 | 22,893
Interest income | (202) | (159) | (411) | (315)
Earnings (loss) before income taxes | 16,547 | (13,913) | (4,874) | (24,235)
Income tax expense (benefit) | 2,794 | (5,020) | 1,216 | (8,663)
Net earnings (loss) | $ 13,753 | $ (8,893) | $ (6,090) | $ (15,572)
Basic earnings (loss) per common share | $ 0.26 | $ (0.17) | $ (0.11) | $ (0.29)
Diluted earnings (loss) per common share | 0.25 | (0.17) | (0.11) | (0.29)
Cash dividends declared per common share | $ 0.00 | $ 0.08 | $ 0.00 | $ 0.16

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