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v3.10.0.1

Segment Information Segment Information (Details) $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2018 USD ($) store | Sep. 30, 2018 USD ($) | Jun. 30, 2018 USD ($) | Mar. 31, 2018 USD ($) | Dec. 31, 2017 USD ($) | Sep. 30, 2017 USD ($) | Jun. 30, 2017 USD ($) | Mar. 31, 2017 USD ($) | Dec. 31, 2018 USD ($) store | Dec. 31, 2017 USD ($) | Dec. 31, 2016 USD ($)
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues | $ 661,750 | $ 644,942 | $ 655,730 | $ 698,043 | $ 638,954 | $ 643,965 | $ 677,635 | $ 741,986 | $ 2,660,465 | $ 2,702,540 | $ 2,963,252
Gross profit | 419,564 | 407,740 | 423,886 | 436,978 | 410,881 | 412,465 | 432,533 | 462,663 | 1,688,168 | 1,718,542 | 1,935,049
Product transfer fee |  |  |  |  |  |  |  |  | 12,000 |  |
Product transfer charge-off |  |  |  |  |  |  |  |  | 2,200 |  |
Operating profit (loss) | 13,624 | $ 25,632 | $ 27,151 | $ (10,270) | (54,893) | $ (8,445) | $ (873) | $ 1,152 | 56,137 | (63,059) | (66,596)
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 68,946 | 74,639 | 80,456
Goodwill impairment charge |  |  |  |  |  |  |  |  | 0 | 0 | 151,320
Capital expenditures |  |  |  |  |  |  |  |  | 27,962 | 65,460 | 61,143
On rent | 683,808 |  |  |  | 701,803 |  |  |  | 683,808 | 701,803 | 795,118
Held for rent | 123,662 |  |  |  | 167,188 |  |  |  | 123,662 | 167,188 | 206,836
Assets | $ 1,396,917 |  |  |  | 1,420,781 |  |  |  | 1,396,917 | 1,420,781 | 1,602,741
Rentals and fees |  |  |  |  |  |  |  |  | $ 2,244,860 | 2,267,741 | 2,500,053
Number of retail installment sales stores | store | 44 |  |  |  |  |  |  |  | 44 |  |
Royalty Fee Percentage Minimum |  |  |  |  |  |  |  |  | 2.00% |  |
Royalty Fee Percentage Maximum |  |  |  |  |  |  |  |  | 6.00% |  |
Furniture and accessories [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Rentals and fees |  |  |  |  |  |  |  |  | $ 962,241 | 921,159 | 927,537
Consumer electronics [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Rentals and fees |  |  |  |  |  |  |  |  | 410,184 | 459,942 | 553,976
Appliances [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Rentals and fees |  |  |  |  |  |  |  |  | 344,548 | 351,893 | 391,539
Computers [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Rentals and fees |  |  |  |  |  |  |  |  | 120,756 | 124,158 | 148,889
Smartphones [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Rentals and fees |  |  |  |  |  |  |  |  | 62,592 | 57,927 | 93,449
Other products and services [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Rentals and fees |  |  |  |  |  |  |  |  | 344,539 | 352,662 | 384,663
Core Us [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 1,855,712 | 1,835,422 | 2,069,725
Gross profit |  |  |  |  |  |  |  |  | 1,299,809 | 1,276,212 | 1,467,679
Operating profit (loss) |  |  |  |  |  |  |  |  | 147,787 | 86,196 | (1,020)
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 25,566 | 31,070 | 39,734
Capital expenditures |  |  |  |  |  |  |  |  | 17,173 | 26,506 | 20,802
On rent | $ 424,829 |  |  |  | 408,993 |  |  |  | 424,829 | 408,993 | 426,845
Held for rent | 117,294 |  |  |  | 156,039 |  |  |  | 117,294 | 156,039 | 192,718
Assets | 714,914 |  |  |  | 776,296 |  |  |  | 714,914 | 776,296 | 860,717
Rentals and fees |  |  |  |  |  |  |  |  | 1,640,839 |  |
Acceptance Now [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 722,562 | 797,987 | 817,814
Gross profit |  |  |  |  |  |  |  |  | 339,616 | 400,002 | 422,381
Operating profit (loss) |  |  |  |  |  |  |  |  | 93,951 | 48,618 | 105,925
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 1,677 | 2,498 | 3,309
Capital expenditures |  |  |  |  |  |  |  |  | 203 | 2,723 | 2,330
On rent | 242,978 |  |  |  | 278,443 |  |  |  | 242,978 | 278,443 | 354,486
Held for rent | 1,207 |  |  |  | 4,940 |  |  |  | 1,207 | 4,940 | 7,489
Assets | 312,151 |  |  |  | 350,970 |  |  |  | 312,151 | 350,970 | 432,383
Rentals and fees |  |  |  |  |  |  |  |  | 557,592 |  |
Mexico [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 49,613 | 47,005 | 50,927
Gross profit |  |  |  |  |  |  |  |  | 34,364 | 32,592 | 35,549
Operating profit (loss) |  |  |  |  |  |  |  |  | 2,605 | (260) | (2,449)
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 1,006 | 1,973 | 3,179
Capital expenditures |  |  |  |  |  |  |  |  | 295 | 124 | 283
On rent | 16,001 |  |  |  | 14,367 |  |  |  | 16,001 | 14,367 | 13,787
Held for rent | 5,161 |  |  |  | 6,209 |  |  |  | 5,161 | 6,209 | 6,629
Assets | 29,321 |  |  |  | 33,529 |  |  |  | 29,321 | 33,529 | 31,415
Rentals and fees |  |  |  |  |  |  |  |  | 46,429 |  |
Franchising [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 32,578 | 22,126 | 24,786
Gross profit |  |  |  |  |  |  |  |  | 14,379 | 9,736 | 9,440
Operating profit (loss) |  |  |  |  |  |  |  |  | 4,385 | 5,081 | 5,650
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 172 | 177 | 177
Assets | 4,287 |  |  |  | 3,802 |  |  |  | 4,287 | 3,802 | 2,197
Rentals and fees |  |  |  |  |  |  |  |  | 0 |  |
Operating Segments [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Operating profit (loss) |  |  |  |  |  |  |  |  | 248,728 | 139,635 | 108,106
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 28,421 | 35,718 | 46,399
Capital expenditures |  |  |  |  |  |  |  |  | 17,671 | 29,353 | 23,415
Assets | 1,060,673 |  |  |  | 1,164,597 |  |  |  | 1,060,673 | 1,164,597 | 1,326,712
Corporate, Non-Segment [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Operating profit (loss) |  |  |  |  |  |  |  |  | (192,591) | (202,694) | (174,702)
Depreciation, amortization and write-down of intangibles |  |  |  |  |  |  |  |  | 40,525 | 38,921 | 34,057
Capital expenditures |  |  |  |  |  |  |  |  | 10,291 | 36,107 | 37,728
Assets | 336,244 |  |  |  | 256,184 |  |  |  | 336,244 | 256,184 | 276,029
United States [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 2,610,432 | 2,654,819 | 2,911,613
Assets | 1,366,405 |  |  |  | 1,383,004 |  |  |  | 1,366,405 | 1,383,004 | 1,567,933
Mexico [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 49,612 | 47,005 | 50,927
Assets | 29,321 |  |  |  | 33,529 |  |  |  | 29,321 | 33,529 | 31,415
Canada [Member] |  |  |  |  |  |  |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 421 | 716 | 712
Assets | $ 1,191 |  |  |  | $ 4,248 |  |  |  | $ 1,191 | $ 4,248 | $ 3,393

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