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Other Charges - Operating Expenses Other Charges - Operating Expenses (Details) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2018 USD ($) store | Dec. 31, 2017 USD ($) store | Dec. 31, 2016 USD ($) store
Restructuring Cost and Reserve [Line Items] |  |  |
Write-down of capitalized assets | $ 1,200 | $ 18,200 |
Other |  |  | $ 2,200
Restructuring Reserve | 12,505 | 3,779 | 8,021
Other charges | 59,324 | 59,219 | 20,299
Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring Reserve | 7,623 | 1,674 | 1,393
Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring Reserve | 4,882 | 2,105 | 6,628
Contract Termination [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring Reserve | 0 | 0 | 0
Other miscellaneous [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring Reserve | 0 | 0 | 0
2018 Cost Savings Initiatives [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Write-down of capitalized assets | 1,900 |  |
Other | (2,300) |  |
Legal Fees | 1,900 |  |
Asset impairments, including capitalized software | 1,000 |  |
2018 Cost Savings Initiatives [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 13,100 |  |
2018 Cost Savings Initiatives [Member] | Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 3,400 |  |
2018 Cost Savings Initiatives [Member] | Contract Termination [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 6,800 |  |
2018 Store Consolidation Plan [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | (1,300) |  |
Asset impairments, including capitalized software | 1,600 |  |
Pretax other charges | 11,200 |  |
2018 Store Consolidation Plan [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 200 |  |
2018 Store Consolidation Plan [Member] | Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | $ 8,100 |  |
2018 Store Consolidation Plan [Member] | Core Us [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store | 138 |  |
2018 Store Consolidation Plan [Member] | Mexico [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store | 9 |  |
2017 Acceptance Now Consolidation Plan [Member] | Acceptance Now [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Pretax other charges |  | 19,200 |
Impairment of intangible asset |  | $ 3,900 |
2017 Field Support Center Restructuring Plan [Member] | Corporate, Non-Segment [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Head count reduction as percent of total workforce |  | 10.00% |
2017 Field Support Center Restructuring Plan [Member] | Corporate, Non-Segment [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges |  | $ 3,400 |
2016 US Core Store and Acceptance Now Consolidation Plan [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Pretax other charges |  |  | $ 20,100
2016 US Core Store and Acceptance Now Consolidation Plan [Member] | Acceptance Now [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  |  | 96
2016 US Core Store and Acceptance Now Consolidation Plan [Member] | Core Us [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  |  | 167
2016 Mexico Store Consolidation Plan [Member] | Mexico [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  |  | 14
Pretax other charges |  |  | $ 2,300
Payments [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring payments | $ (25,993) | (9,187) |
Payments [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring payments | (7,372) | (3,484) |
Payments [Member] | Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring payments | (9,175) | (4,980) |
Payments [Member] | Contract Termination [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring payments | (6,750) | 0 |
Payments [Member] | Other miscellaneous [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring payments | (2,696) | (723) |
Restructuring charges [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 34,719 | 4,945 |
Restructuring charges [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 13,321 | 3,765 |
Restructuring charges [Member] | Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 11,952 | 457 |
Restructuring charges [Member] | Contract Termination [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 6,750 | 0 |
Restructuring charges [Member] | Other miscellaneous [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 2,696 | 723 |
Non-Cash Charges [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | (17,160) | (12,724) |
Asset impairments, including capitalized software | 6,825 | 19,237 |
Impairment of intangible asset | 0 | 3,896 |
Rental merchandise losses | 620 | 18,417 |
Non-Cash Charges [Member] | 2018 Hurricanes [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | $ (600) |  |
Non-Cash Charges [Member] | 2017 Hurricanes [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  | (4,500) |
Non-Cash Charges [Member] | 2017 Hurricanes [Member] | Hurricane Harvey and Irma [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  | (2,100) |
Non-Cash Charges [Member] | 2017 Hurricanes [Member] | Hurricane Maria [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  | $ (2,400) |
Manned Location [Member] | 2017 Acceptance Now Consolidation Plan [Member] | Acceptance Now [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  | 319 |
Direct Location [Member] | 2017 Acceptance Now Consolidation Plan [Member] | Acceptance Now [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  | 9 |

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