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v3.19.1

Condensed Consolidated Statements of Operations - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2019 | Mar. 31, 2018
Store |  |
Rentals and fees | $ 563,354 | $ 564,714
Merchandise sales | 104,470 | 107,356
Installment sales | 15,436 | 16,404
Other | 664 | 2,584
Total store revenues | 683,924 | 691,058
Franchise |  |
Merchandise sales | 8,456 | 3,634
Royalty income and fees | 4,314 | 3,351
Total revenues | 696,694 | 698,043
Store |  |
Cost of rentals and fees | 155,372 | 156,095
Cost of merchandise sold | 103,391 | 96,353
Cost of installment sales | 4,924 | 5,242
Total cost of store revenues | 263,687 | 257,690
Franchise |  |
Franchise cost of merchandise sold | 8,141 | 3,375
Total cost of revenues | 271,828 | 261,065
Gross profit | 424,866 | 436,978
Operating expenses |  |
Labor | 161,656 | 181,074
Other store expenses | 163,794 | 185,949
General and administrative expenses | 32,924 | 44,870
Depreciation, amortization and impairment of intangibles | 15,773 | 17,900
Other charges | 33,370 | 17,455
Total operating expenses | 407,517 | 447,248
Operating profit (loss) | 17,349 | (10,270)
Interest expense | 9,389 | 11,360
Interest income | (874) | (209)
Earnings (loss) before income taxes | 8,834 | (21,421)
Income tax expense (benefit) | 1,511 | (1,578)
Net earnings (loss) | $ 7,323 | $ (19,843)
Basic earnings (loss) per common share | $ 0.14 | $ (0.37)
Diluted earnings (loss) per common share | $ 0.13 | $ (0.37)

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