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v3.19.3.a.u2

Other (Gains) and Charges Other (Gains) and Charges (Details) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2019 USD ($) store | Dec. 31, 2018 USD ($) store | Dec. 31, 2017 USD ($) store
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | $ 7,654 | $ 34,719 |
Cash payment from Vintage settlement | 92,500 |  |
Proceeds from Vintage settlement | 80,000 |  |
Proceeds from sale of corporate headquarters | 43,200 |  |
Gain on sale of corporate headquarters | 21,800 |  |
Impairment of intangible asset |  |  | $ 3,900
Restructuring Reserve | 738 | 12,505 | 3,779
Restructuring payments | (19,421) | (25,993) |
Other (gains) and charges | (60,728) | 59,324 | 59,219
Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 3,039 | 13,321 |
Restructuring Reserve | 738 | 7,623 | 1,674
Restructuring payments | (9,924) | (7,372) |
Capitalized software write-down [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments |  | 1,200 | 18,200
Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 0 | 11,952 |
Restructuring Reserve | 0 | 4,882 | 2,105
Restructuring payments | (4,882) | (9,175) |
Contract Termination [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 0 | 6,750 |
Restructuring Reserve | 0 | 0 | 0
Restructuring payments | 0 | (6,750) |
Other miscellaneous [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 4,615 | 2,696 |
Restructuring Reserve | 0 | 0 | 0
Restructuring payments | (4,615) | (2,696) |
Preferred Lease [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Legal Fees | (1,400) |  |
Cost Savings Initiative [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Legal Fees |  | 1,900 |
Cost Savings Initiative [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 2,600 | 13,100 |
Cost Savings Initiative [Member] | Capitalized software write-down [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments |  | 1,900 |
Cost Savings Initiative [Member] | Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges |  | 3,400 |
Cost Savings Initiative [Member] | Contract Termination [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges |  | 6,800 |
Cost Savings Initiative [Member] | Other miscellaneous [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 2,300 | 2,300 |
Cost Savings Initiative [Member] | Disposal of fixed assets [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments | 400 | 1,000 |
Store Consolidation Plan [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges |  | 11,200 |
Store Consolidation Plan [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 400 | 200 |
Store Consolidation Plan [Member] | Lease obligation costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges |  | 8,100 |
Store Consolidation Plan [Member] | Other miscellaneous [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges | 2,300 | 1,300 |
Store Consolidation Plan [Member] | Disposal of fixed assets [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments | $ 900 | $ 1,600 |
Store Consolidation Plan [Member] | Rent-A-Center Business [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store | 88 | 138 |
Store Consolidation Plan [Member] | Mexico [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  | 9 |
2017 Acceptance Now Consolidation Plan [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Impairment of intangible asset |  |  | 3,900
2017 Acceptance Now Consolidation Plan [Member] | Preferred Lease [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Pretax other charges |  |  | $ 19,200
2017 Field Support Center Restructuring Plan [Member] | Corporate, Non-Segment [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Head count reduction as percent of total workforce |  |  | 10.00%
2017 Field Support Center Restructuring Plan [Member] | Corporate, Non-Segment [Member] | Labor reduction costs [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Restructuring cash charges |  |  | $ 3,400
Non-Cash Charges [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments | $ 9,938 | $ 6,825 |
Other | (78,320) | 17,160 |
Rental merchandise losses | 0 | 620 |
Non-Cash Charges [Member] | Vintage Settlement [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 92,500 |  |
Non-Cash Charges [Member] | Sale of corporate headquarters [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 21,800 |  |
Non-Cash Charges [Member] | Insurance proceeds [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 1,100 |  |
Non-Cash Charges [Member] | Incremental legal and professional fees [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 21,400 | 18,400 |
Non-Cash Charges [Member] | Blair settlement [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 13,000 |  |
Non-Cash Charges [Member] | State tax audit assessments [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 2,400 |  |
Non-Cash Charges [Member] | Other settlements [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other | 300 | 1,100 |
Non-Cash Charges [Member] | Cost Savings Initiative [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments | 4,900 |  |
Non-Cash Charges [Member] | Store Consolidation Plan [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Asset impairments | $ 3,700 |  |
Non-Cash Charges [Member] | 2018 Hurricanes [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  | $ 600 |
Non-Cash Charges [Member] | 2017 Hurricanes [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  |  | 4,500
Non-Cash Charges [Member] | 2017 Hurricanes [Member] | Hurricane Harvey and Irma [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  |  | 2,100
Non-Cash Charges [Member] | 2017 Hurricanes [Member] | Hurricane Maria [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Other |  |  | $ 2,400
Staffed Location [Member] | 2017 Acceptance Now Consolidation Plan [Member] | Preferred Lease [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  |  | 319
Virtual Location [Member] | 2017 Acceptance Now Consolidation Plan [Member] | Preferred Lease [Member] |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |
Number of stores closed | store |  |  | 9

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