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Segment Information | 9 Months Ended
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Sep. 30, 2025
Segment Information [Abstract] |
Segment Information | Segment Information The operating segments reported below are the segments for which separate financial information is available and for which segment results are evaluated by our Chief Operating Decision Makers (“CODMs”). Our CODMs include Upbound’s Chief Executive Officer and Chief Financial Officer. Our CODMs regularly review the revenues and operating profit for each operating segment in comparison to Company projections and previously reported periods, in addition to other factors, including the Company’s strategic initiatives, as well as industry, macroeconomic, and market trends, in determining the appropriate allocation of resources to support our business operations. Our operating segments are organized based on factors including, but not limited to, type of business transaction, geographic location and store ownership. On January 31, 2025, we established a new operating segment following the acquisition of Brigit. Please reference Note 2 for additional discussion of the acquisition. In addition we combined our Franchising segment with our Rent-A-Center segment. Financial information disclosed within this report has been recast for the related prior year period to reflect this change. We report four operating segments: Acima, Rent-A-Center, Brigit and Mexico. Segment information is as follows:
| Three Months Ended September 30, 2025
(in thousands) | Acima |  | Rent-A-Center |  | Brigit |  | Mexico |  | Total
Revenues | $ | 625,272 |  |  | $ | 461,090 |  |  | $ | 57,663 |  |  | $ | 20,692 |  |  | $ | 1,164,717 |
Cost of revenues | 441,995 |  |  | 147,065 |  |  | 6,631 |  |  | 5,950 |  |  | 601,641 |
Gross profit | 183,277 |  |  | 314,025 |  |  | 51,032 |  |  | 14,742 |  |  | 563,076 |
Operating expenses |  |  |  |  |  |  |  |  |
Operating labor | 25,166 |  |  | 120,585 |  |  | 1,184 |  |  | 4,791 |  |  | 151,726 |
Non-labor operating expenses(1) | 82,626 |  |  | 114,506 |  |  | 38,767 |  |  | 6,179 |  |  | 242,078 |
Depreciation and amortization | 386 |  |  | 5,222 |  |  | 21 |  |  | 549 |  |  | 6,178 |
Other segment expenses(2) | 11,412 |  |  | 17,292 |  |  | 6,491 |  |  | 1,909 |  |  | 37,104 |
Segment operating profit | 63,687 |  |  | 56,420 |  |  | 4,569 |  |  | 1,314 |  |  | 125,990 |
Corporate |  |  |  |  |  |  |  |  | (73,237) |
Operating profit |  |  |  |  |  |  |  |  | 52,753 |
Debt refinancing charges |  |  |  |  |  |  |  |  | 4,894 |
Interest expense |  |  |  |  |  |  |  |  | 28,662 |
Interest income |  |  |  |  |  |  |  |  | (673) |
Earnings before income taxes |  |  |  |  |  |  |  |  | $ | 19,870 |
(1) Includes Lease Charge-Offs of $61.0 million and $19.6 million in the Acima and Rent-A-Center segments, respectively, and net advance losses of $14.3 million in the Brigit segment for the three months ended September 30, 2025. (2) Includes certain general and administrative expenses and other gains and charges. See Note 9 for additional information regarding other gains and charges.
| Nine Months Ended September 30, 2025
(in thousands) | Acima |  | Rent-A-Center |  | Brigit |  | Mexico |  | Total
Revenues | $ | 1,881,526 |  |  | $ | 1,417,233 |  |  | $ | 141,414 |  |  | $ | 58,443 |  |  | $ | 3,498,616 |
Cost of revenues | 1,316,809 |  |  | 463,424 |  |  | 16,623 |  |  | 16,730 |  |  | 1,813,586 |
Gross profit | 564,717 |  |  | 953,809 |  |  | 124,791 |  |  | 41,713 |  |  | 1,685,030 |
Operating expenses |  |  |  |  |  |  |  |  |
Operating labor | 73,559 |  |  | 359,910 |  |  | 2,964 |  |  | 13,552 |  |  | 449,985 |
Non-labor operating expenses(1) | 236,269 |  |  | 356,418 |  |  | 81,513 |  |  | 17,033 |  |  | 691,233 |
Depreciation and amortization | 1,093 |  |  | 15,888 |  |  | 49 |  |  | 1,470 |  |  | 18,500 |
Other segment expenses(2) | 34,398 |  |  | 35,757 |  |  | 16,395 |  |  | 5,185 |  |  | 91,735 |
Segment operating profit | 219,398 |  |  | 185,836 |  |  | 23,870 |  |  | 4,473 |  |  | 433,577 |
Corporate |  |  |  |  |  |  |  |  | (267,475) |
Operating profit |  |  |  |  |  |  |  |  | 166,102 |
Debt refinancing charges |  |  |  |  |  |  |  |  | 4,894 |
Interest expense |  |  |  |  |  |  |  |  | 84,983 |
Interest income |  |  |  |  |  |  |  |  | (2,005) |
Earnings before income taxes |  |  |  |  |  |  |  |  | $ | 78,230 |
(1) Includes Lease Charge-Offs of $175.3 million and $60.0 million in the Acima and Rent-A-Center segments, respectively, and net advance losses of $29.7 million in the Brigit segment for the nine months ended September 30, 2025. (2) Includes certain general and administrative expenses and other gains and charges. See Note 9 for additional information regarding other gains and charges.
| Three Months Ended September 30, 2024
(in thousands) | Acima |  | Rent-A-Center |  |  |  | Mexico |  | Total
Revenues | $ | 566,183 |  |  | $ | 483,646 |  |  |  |  | $ | 19,030 |  |  | $ | 1,068,859 |
Cost of revenues | 392,214 |  |  | 160,243 |  |  |  |  | 5,316 |  |  | 557,773 |
Gross profit | 173,969 |  |  | 323,403 |  |  |  |  | 13,714 |  |  | 511,086 |
Operating expenses |  |  |  |  |  |  |  |  |
Operating labor | 26,197 |  |  | 122,011 |  |  |  |  | 4,427 |  |  | 152,635 |
Non-labor operating expenses(1) | 72,042 |  |  | 118,464 |  |  |  |  | 5,504 |  |  | 196,010 |
Depreciation and amortization | 352 |  |  | 5,243 |  |  |  |  | 405 |  |  | 6,000 |
Other segment expenses(2) | 11,384 |  |  | 4,418 |  |  |  |  | 2,494 |  |  | 18,296 |
Segment operating profit | 63,994 |  |  | 73,267 |  |  |  |  | 884 |  |  | 138,145 |
Corporate |  |  |  |  |  |  |  |  | (68,086) |
Operating profit |  |  |  |  |  |  |  |  | 70,059 |
Interest expense |  |  |  |  |  |  |  |  | 26,801 |
Interest income |  |  |  |  |  |  |  |  | (897) |
Earnings before income taxes |  |  |  |  |  |  |  |  | $ | 44,155 |
(1) Includes Lease Charge-Offs of $52.1 million and $21.8 million in the Acima and Rent-A-Center segments for the three months ended September 30, 2024. (2) Includes certain general and administrative expenses and other gains and charges. See Note 9 for additional information regarding other gains and charges.
| Nine Months Ended September 30, 2024
(in thousands) | Acima |  | Rent-A-Center |  |  |  | Mexico |  | Total
Revenues | $ | 1,680,323 |  |  | $ | 1,500,548 |  |  |  |  | $ | 60,465 |  |  | $ | 3,241,336 |
Cost of revenues | 1,157,441 |  |  | 494,758 |  |  |  |  | 17,024 |  |  | 1,669,223 |
Gross profit | 522,882 |  |  | 1,005,790 |  |  |  |  | 43,441 |  |  | 1,572,113 |
Operating expenses |  |  |  |  |  |  |  |  |
Operating labor | 78,761 |  |  | 374,033 |  |  |  |  | 14,158 |  |  | 466,952 |
Non-labor operating expenses(1) | 221,479 |  |  | 375,006 |  |  |  |  | 17,272 |  |  | 613,757 |
Depreciation and amortization | 1,024 |  |  | 15,085 |  |  |  |  | 1,139 |  |  | 17,248 |
Other segment expenses(2) | 35,722 |  |  | 18,699 |  |  |  |  | 6,733 |  |  | 61,154 |
Segment operating profit | 185,896 |  |  | 222,967 |  |  |  |  | 4,139 |  |  | 413,002 |
Corporate |  |  |  |  |  |  |  |  | (200,526) |
Operating profit |  |  |  |  |  |  |  |  | 212,476 |
Debt refinancing charges |  |  |  |  |  |  |  |  | 6,604 |
Interest expense |  |  |  |  |  |  |  |  | 85,163 |
Interest income |  |  |  |  |  |  |  |  | (2,453) |
Earnings before income taxes |  |  |  |  |  |  |  |  | $ | 123,162 |
(1) Includes Lease Charge-Offs of $159.3 million and $63.3 million in the Acima and Rent-A-Center segment for the nine months ended September 30, 2024. (2) Includes certain general and administrative expenses and other gains and charges. See Note 9 for additional information regarding other gains and charges.
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(in thousands) | 2025 |  | 2024 |  | 2025 |  | 2024
Capital expenditures |  |  |  |  |  |  |
Acima | $ | — |  |  | $ | 246 |  |  | $ | 430 |  |  | $ | 1,454 |
Rent-A-Center | 6,804 |  |  | 10,089 |  |  | 14,921 |  |  | 20,543 |
Brigit | 36 |  |  | — |  |  | 341 |  |  | — |
Mexico | 951 |  |  | 199 |  |  | 2,730 |  |  | 1,697 |
Total operating segments | 7,791 |  |  | 10,534 |  |  | 18,422 |  |  | 23,694 |
Corporate | 12,713 |  |  | 7,414 |  |  | 30,905 |  |  | 20,498 |
Total capital expenditures | $ | 20,504 |  |  | $ | 17,948 |  |  | $ | 49,327 |  |  | $ | 44,192 |
(in thousands) | September 30, 2025 |  | December 31, 2024
On rent rental merchandise, net |  |  |
Acima | $ | 660,590 |  |  | $ | 693,095 |
Rent-A-Center | 405,761 |  |  | 420,382 |
Mexico | 24,483 |  |  | 21,383 |
Total on rent rental merchandise, net | $ | 1,090,834 |  |  | $ | 1,134,860 |
(in thousands) | September 30, 2025 |  | December 31, 2024
Held for rent rental merchandise, net |  |  |
Acima | $ | 266 |  |  | $ | 261 |
Rent-A-Center | 121,245 |  |  | 104,302 |
Mexico | 10,476 |  |  | 9,359 |
Total held for rent rental merchandise, net | $ | 131,987 |  |  | $ | 113,922 |
(in thousands) | September 30, 2025 |  | December 31, 2024
Assets by segment |  |  |
Acima | $ | 1,241,490 |  |  | $ | 1,301,657 |
Rent-A-Center | 960,152 |  |  | 977,787 |
Brigit | 431,530 |  |  | — |
Mexico | 56,276 |  |  | 47,608 |
Total operating segments | 2,689,448 |  |  | 2,327,052 |
Corporate | 522,186 |  |  | 322,610 |
Total assets | $ | 3,211,634 |  |  | $ | 2,649,662 |

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- Definition The entire disclosure for reporting segments including data and tables. 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