Income taxes - Schedule of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Operating Loss Carryforwards [Line Items]
Tax loss carryforwards	$ 145,977	$ 153,823
Purchase price allocation adjustment	10,042	12,288
Property and equipment, tax inflation adjustment	48,135	53,238
Other accrued payroll and other liabilities	41,116	41,787
Provision for contingencies, bad debts and obsolescence	15,899	23,126
Other deferred tax assets	29,316	31,177
Other deferred tax liabilities	(4,061)	(5,784)
Leases	27,052	29,216
Property and equipment - difference in depreciation rates	(20,375)	(23,200)
Valuation allowance	(204,898)	(218,674)
Net deferred tax asset	88,203	96,997
Operating loss carryforwards	505,336
Brazil
Operating Loss Carryforwards [Line Items]
Deferred tax assets, leases	200,047	240,299
Deferred tax liabilities, leases	172,995	211,083
Brazil, Colombia, Mexico, Panama and Venezuela
Operating Loss Carryforwards [Line Items]
Provision for regular expenses	13,940	$ 13,070
Expire between 2023 and 2027
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	184,968
Expiring after 2027
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	139,982
Do not expire
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	$ 180,386

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Amount, after allocation of valuation allowances and deferred tax liability, of deferred tax asset attributable to deductible differences and carryforwards, without jurisdictional netting.

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Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-2

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Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-6

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Amount, before allocation of valuation allowance, of deferred tax asset attributable to deductible temporary differences, classified as other.

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Amount, before allocation of valuation allowance, of deferred tax asset attributable to deductible temporary differences from reserves and accruals, classified as other.

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Amount of deferred tax assets for which it is more likely than not that a tax benefit will not be realized.

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Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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-SubTopic 10
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Amount of operating loss carryforward, before tax effects, available to reduce future taxable income under enacted tax laws.

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-Section 50
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