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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenue:        
Revenue $ 84,417,000 $ 140,417,000 $ 294,010,000 $ 440,479,000
Cost of revenue, exclusive of depreciation and amortization        
General and administrative expenses 18,665,000 26,921,000 67,634,000 96,358,000
Depreciation and amortization 15,950,000 21,482,000 52,920,000 70,637,000
Goodwill impairment 0 0 57,146,000 0
Severance and other charges, net 3,549,000 5,222,000 29,436,000 6,492,000
(Gain) loss on disposal of assets (308,000) 603,000 (898,000) 984,000
Operating loss (23,746,000) (14,803,000) (145,240,000) (47,611,000)
Other income (expense):        
Tax receivable agreement related adjustments 0 0 0 220,000
Other income, net 109,000 1,620,000 2,291,000 2,818,000
Interest income (expense), net (93,000) 563,000 618,000 1,757,000
Foreign currency gain (loss) 2,334,000 (3,872,000) (5,865,000) (4,050,000)
Total other income (expense) 2,350,000 (1,689,000) (2,956,000) 745,000
Loss before income taxes (21,396,000) (16,492,000) (148,196,000) (46,866,000)
Income tax expense (benefit) 6,395,000 7,297,000 (182,000) 20,370,000
Net loss $ (27,791,000) $ (23,789,000) $ (148,014,000) $ (67,236,000)
Loss per common share:        
Basic and diluted (in dollars per share) $ (0.12) $ (0.11) $ (0.66) $ (0.30)
Weighted average common shares outstanding:        
Basic and diluted (in shares) 226,143 225,415 225,951 225,043
Services        
Revenue:        
Revenue $ 66,418,000 $ 119,572,000 $ 246,084,000 $ 362,069,000
Cost of revenue, exclusive of depreciation and amortization        
Cost of revenue 56,574,000 86,745,000 197,005,000 255,769,000
Products        
Revenue:        
Revenue 17,999,000 20,845,000 47,926,000 78,410,000
Cost of revenue, exclusive of depreciation and amortization        
Cost of revenue $ 13,733,000 $ 14,247,000 $ 36,007,000 $ 57,850,000