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Consolidated Statements of Operations - USD ($)
shares in Thousands
 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenue:      
Revenue $ 390,358,000 $ 579,920,000 $ 522,493,000
Cost of revenue, exclusive of depreciation and amortization      
General and administrative expenses 82,257,000 120,444,000 126,638,000
Depreciation and amortization 70,169,000 92,800,000 111,292,000
Goodwill impairment 57,146,000 111,108,000 0
Severance and other charges (credits), net 33,023,000 50,430,000 (310,000)
(Gain) loss on disposal of assets (1,424,000) 1,037,000 (1,309,000)
Operating loss (162,892,000) (212,890,000) (92,881,000)
Other income (expense):      
Tax receivable agreement (“TRA”) related adjustments 0 220,000 (1,359,000)
Other income, net 2,090,000 1,103,000 2,047,000
Interest income, net 712,000 2,265,000 4,243,000
Mergers and acquisition expense 0 0 (58,000)
Foreign currency loss (211,000) (2,233,000) (5,675,000)
Total other income (expense) 2,591,000 1,355,000 (802,000)
Loss before income taxes (160,301,000) (211,535,000) (93,683,000)
Income tax expense (benefit) (4,081,000) 23,794,000 (2,950,000)
Net loss $ (156,220,000) $ (235,329,000) $ (90,733,000)
Loss per common share:      
Basic and diluted (in USD per share) $ (0.69) $ (1.05) $ (0.41)
Weighted average common shares outstanding:      
Basic and diluted (in shares) 226,042 225,159 223,999
Services      
Revenue:      
Revenue $ 328,457,000 $ 473,538,000 $ 416,781,000
Cost of revenue, exclusive of depreciation and amortization      
Cost of revenues 264,680,000 338,325,000 302,880,000
Products      
Revenue:      
Revenue 61,901,000 106,382,000 105,712,000
Cost of revenue, exclusive of depreciation and amortization      
Cost of revenues $ 47,399,000 $ 78,666,000 $ 76,183,000