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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue:    
Revenue $ 94,811,000 $ 123,492,000
Cost of revenue, exclusive of depreciation and amortization    
General and administrative expenses 16,447,000 26,683,000
Depreciation and amortization 16,107,000 19,718,000
Goodwill impairment 0 57,146,000
Severance and other charges, net 7,376,000 20,725,000
(Gain) loss on disposal of assets (182,000) 60,000
Operating loss (19,786,000) (94,208,000)
Other income (expense):    
Other income, net 125,000 2,026,000
Interest income (expense), net (287,000) 533,000
Foreign currency loss (2,868,000) (9,892,000)
Total other expense (3,030,000) (7,333,000)
Loss before income taxes (22,816,000) (101,541,000)
Income tax expense (benefit) 1,070,000 (15,563,000)
Net loss $ (23,886,000) $ (85,978,000)
Loss per common share:    
Basic and diluted (in USD per share) $ (0.11) $ (0.38)
Weighted average common shares outstanding:    
Basic and diluted (in shares) 227,019 225,505
Services    
Revenue:    
Revenue $ 81,523,000 $ 105,083,000
Cost of revenue, exclusive of depreciation and amortization    
Cost of revenue 63,935,000 79,380,000
Products    
Revenue:    
Revenue 13,288,000 18,409,000
Cost of revenue, exclusive of depreciation and amortization    
Cost of revenue $ 10,914,000 $ 13,988,000