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Product Warranty Obligation
12 Months Ended
Sep. 30, 2011
Product Warranty Obligation/Commitments/Contingencies [Abstract] 
PRODUCT WARRANTY OBLIGATION
8. PRODUCT WARRANTY OBLIGATION
In general, we warrant our products to be free from defects in material and workmanship under normal use and service. The warranty periods range from one to five years from the date of receipt. We have the option to repair or replace products we deem defective with regard to material or workmanship. Estimated warranty costs are accrued in the period that the related revenue is recognized based upon an estimated average per unit repair or replacement cost applied to the estimated number of units under warranty. These estimates are based upon historical warranty incidents and are evaluated on an ongoing basis to ensure the adequacy of the warranty accrual. The following table summarizes the activity associated with the product warranty accrual for the years ended September 30, 2011, 2010 and 2009 (in thousands):
                                 
Fiscal   Balance at     Warranties     Settlements     Balance at  
year   October 1,     issued     made     September 30,  
2011
  $ 877     $ 885     $ (821 )   $ 941  
2010
  $ 970     $ 738     $ (831 )   $ 877  
2009
  $ 1,214     $ 612     $ (856 )   $ 970  
We are not responsible and do not warrant that customer software versions created by original equipment manufacturer (OEM) customers based upon our software source code will function in a particular way, conform to any specifications, or are fit for any particular purpose and we do not indemnify these customers from any third-party liability as it relates to or arises from any customization or modifications made by the OEM customer.