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Segment Information and Major Customers | 12 Months Ended
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Sep. 30, 2023
Segment Reporting [Abstract] |
SEGMENT INFORMATION AND MAJOR CUSTOMERS | SEGMENT INFORMATION AND MAJOR CUSTOMERS We have two reportable segments: (i) IoT Products & Services and (ii) IoT Solutions. This determination was made by considering both qualitative and quantitative information. The qualitative information included, but was not limited to, the following: the nature of the products and services and customers differ between the two segments, discrete financial information is available through operating income for both segments and the Chief Operating Decision Maker is reviewing both segments’ financial information separately to make decisions about the allocation of resources. Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is structured to include four operating segments, each with a segment manager. Following our acquisition of Ventus in the first fiscal quarter of 2022, IoT Solutions is comprised of two reporting units; Ventus and SmartSense by Digi. IoT Products & Services Our IoT Products & Services segment is composed of the following four operating segments: •Cellular Routers - box devices (fully enclosed) that provide connectivity typically in a place where the device can be plugged in exclusively using cellular communications. •Console Servers - similar to cellular routers except they are exclusively for edge computing installations and data center applications exclusively using cellular communications. •OEM Solutions - Original Equipment Manufacturers ("OEM") will be a chip, rather than a boxed device. This can come in the form of a stand-alone chip, or from a systems-on-module ("SOMs"). While cellular connectivity is used, other communication protocols can be used such as Zigbee, Bluetooth or Radio-Frequency ("RF") based on application. •Infrastructure Management - includes battery operated, cellular enabled connect sensors as well as other types of console server applications that are more Digi Accelerated Linux ("DAL") based than Console Servers. This operating segment has some products that do not use cellular communications, but a large part of this segment does use cellular communications. IoT Solutions Following the acquisition of Ventus on November 1, 2021, IoT Solutions is comprised of two operating segments: •SmartSense by Digi - offers wireless temperature and other condition-based monitoring services for perishable goods such as food or medicine, as well as employee task management services. •Ventus - provides MNaaS solutions that simplify the complexity of enterprise wide area network ("WAN") connectivity via wireless and fixed line solutions. The operating segments included in each reportable segment have similar qualitative and quantitative factors, which allow us to aggregate them under each reportable segment. The qualitative factors include similar nature of products and services, production process, type or class of customers and methods used to distribute the products. The quantitative factors include similar operating margins. Our chief operating decision maker reviews and makes business decisions which includes a primary review of operating income but also includes gross profit. Following the October 2020 reorganization, the shared general and administrative costs are being allocated to each operating segment. As a result, our disclosed measure of segment operating income has been updated for all periods presented to conform with this change. 4. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED) Summary operating results for each of our segments were as follows (in thousands):
|  |  |  | Year ended September 30,
|  |  |  |  |  | 2023 |  | 2022 |  | 2021
Revenue |  |  |  |  |  |  |  |  |  |
IoT Products & Services |  |  |  |  |  | $ | 345,680 |  |  | $ | 297,645 |  |  | $ | 264,173 |
IoT Solutions |  |  |  |  |  | 99,169 |  |  | 90,580 |  |  | 44,459 |
Total revenue |  |  |  |  |  | $ | 444,849 |  |  | $ | 388,225 |  |  | $ | 308,632 |
Gross Profit |  |  |  |  |  |  |  |  |  |
IoT Products & Services |  |  |  |  |  | $ | 187,958 |  |  | $ | 160,117 |  |  | $ | 144,472 |
IoT Solutions |  |  |  |  |  | 64,245 |  |  | 56,169 |  |  | 22,185 |
Total gross profit |  |  |  |  |  | $ | 252,203 |  |  | $ | 216,286 |  |  | $ | 166,657 |
Operating Income (loss) |  |  |  |  |  |  |  |  |  |
IoT Products & Services |  |  |  |  |  | $ | 51,157 |  |  | $ | 41,562 |  |  | $ | 18,212 |
IoT Solutions |  |  |  |  |  | (1,062) |  |  | (3,342) |  |  | (7,684) |
Total operating income |  |  |  |  |  | $ | 50,095 |  |  | $ | 38,220 |  |  | $ | 10,528 |
Depreciation and Amortization |  |  |  |  |  |  |  |  |  |
IoT Products & Services |  |  |  |  |  | $ | 12,544 |  |  | $ | 13,974 |  |  | $ | 13,109 |
IoT Solutions |  |  |  |  |  | 19,432 |  |  | 19,865 |  |  | 7,768 |
Total depreciation and amortization |  |  |  |  |  | $ | 31,976 |  |  | $ | 33,839 |  |  | $ | 20,877 |
Total expended for property, plant and equipment was as follows (in thousands):
| Year ended September 30,
| 2023 |  | 2022 |  | 2021
IoT Products & Services | $ | 588 |  |  | $ | 1,952 |  |  | $ | 2,257 |
IoT Solutions* | 3,510 |  |  | 22 |  |  | — |
Total expended for property, plant and equipment | $ | 4,098 |  |  | $ | 1,974 |  |  | $ | 2,257 |
* Excluded from this amount is $3.9 million, $6.2 million and $1.8 million of transfers of inventory to property plant and equipment for subscriber assets for the year ended September 30, 2023, 2022 and 2021, respectively. Total assets for each of our segments were as follows (in thousands):
|  | As of September 30,
|  | 2023 |  | 2022
IoT Products & Services |  | $ | 384,018 |  |  | $ | 390,128 |
IoT Solutions |  | 419,820 |  |  | 428,867 |
Unallocated* |  | 31,693 |  |  | 34,900 |
Total assets |  | $ | 835,531 |  |  | $ | 853,895 |
*Unallocated consists of cash and cash equivalents. Net property, equipment and improvements by geographic location were as follows (in thousands):
|  | As of September 30,
|  | 2023 |  | 2022
United States |  | $ | 28,631 |  |  | $ | 27,205 |
International, primarily Europe |  | 477 |  |  | 389 |
Total net property, equipment and improvements |  | $ | 29,108 |  |  | $ | 27,594 |
Our U.S. export sales represented 27.2%, 22.1% and 26.2% of revenue for the fiscal years ended September 30, 2023, 2022 and 2021. No single customer exceeded 10% of revenue or accounts receivable for any of the periods presented.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-15 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-31 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 42 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-42 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (f) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-40 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org//280/tableOfContent Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 26 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-26 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 34 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-34 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-41 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 + Details
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