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Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands |  | 12 Months Ended |
--- | --- | --- | ---
Oct. 01, 2022 segment | Dec. 31, 2025 USD ($) segment professional_association professional_corporation reporting_unit | Dec. 31, 2024 USD ($) | Dec. 31, 2023 USD ($) | Dec. 31, 2022 USD ($)
Variable Interest Entity [Line Items] |  |  |  |  |
Revenue |  | $ 2,529,977 | $ 2,569,574 | $ 2,602,415 |
Net income |  | (200,322) | (1,001,245) | (220,368) |
Assets |  | 1,119,129 | 1,663,907 |  |
Liabilities |  | 404,738 | 941,535 |  |
Stockholders deficit |  | $ (1,385,706) | (1,491,079) | (2,326,073) | $ (2,307,745)
Number of reportable segments | segment | 2 | 2 |  |  |
Contract term |  | 1 year |  |  |
Payment terms |  | 30 days |  |  |
Increase (decrease) in revenue related to changes in estimates |  | $ 8,300 | (5,900) | (14,700) |
Subscription period |  | 1 year |  |  |
Refunds issued |  | $ 49,900 | 84,000 | 93,000 |
Amortization term of deferred contract cost |  | 4 years |  |  |
Research and development expense |  | $ 88,500 | 89,100 | 124,600 |
Number of reporting units | reporting_unit |  | 2 |  |  |
Advertising expense |  | $ 545,700 | $ 594,400 | 613,900 |
THMG Association |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Number of professional associations consolidated as VIEs | professional_association |  | 3 |  |  |
Number of professional corporations consolidated as VIEs | professional_corporation |  | 10 |  |  |
Uplift Association |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Number of professional corporations consolidated as VIEs | professional_corporation |  | 5 |  |  |
Customer Concentration Risk | Revenue from Contract with Customer, Segment Benchmark | Five Largest Customers |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Concentration risk |  | 31.00% | 31.00% |  |
ESPP |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Maximum offering period |  | 27 months |  |  |
Stock purchase price as a percentage of fair value |  | 85.00% |  |  |
Rental equipment |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Property and equipment, useful life |  | 4 years 3 months 18 days |  |  |
Minimum |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Contract term |  | 1 year |  |  |
Minimum | PSUs |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Actual performance compared to performance conditions percentage |  | 0.00% |  |  |
Minimum | Capitalized software development costs |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Finite-lived intangible asset, useful life |  | 3 years |  |  |
Minimum | Client and other relationships |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Finite-lived intangible asset, useful life |  | 2 years | 2 years |  |
Minimum | Acquired technology |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Finite-lived intangible asset, useful life |  | 4 years | 4 years |  |
Maximum |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Contract term |  | 3 years |  |  |
Maximum | PSUs |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Actual performance compared to performance conditions percentage |  | 200.00% |  |  |
Maximum | Capitalized software development costs |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Finite-lived intangible asset, useful life |  | 5 years |  |  |
Maximum | Client and other relationships |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Finite-lived intangible asset, useful life |  | 20 years | 20 years |  |
Maximum | Acquired technology |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Finite-lived intangible asset, useful life |  | 7 years | 7 years |  |
Variable Interest Entity, Primary Beneficiary |  |  |  |  |
Variable Interest Entity [Line Items] |  |  |  |  |
Revenue |  | $ 337,700 | $ 270,700 | 241,700 |
Net income |  | 2,300 | 0 | $ 0 |
Assets |  | 36,300 | 29,400 |  |
Liabilities |  | 82,600 | 78,000 |  |
Stockholders deficit |  | $ 46,300 | $ 48,600 |  |

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