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Summary of Significant Accounting Policies - Narrative (Details)
$ in Thousands
 12 Months Ended
Oct. 01, 2022
segment
Dec. 31, 2025
USD ($)
segment
professional_association
professional_corporation
reporting_unit
Dec. 31, 2024
USD ($)
Dec. 31, 2023
USD ($)
Dec. 31, 2022
USD ($)
Variable Interest Entity [Line Items]          
Revenue   $ 2,529,977 $ 2,569,574 $ 2,602,415  
Net income   (200,322) (1,001,245) (220,368)  
Assets   1,119,129 1,663,907    
Liabilities   404,738 941,535    
Stockholders deficit   $ (1,385,706) (1,491,079) (2,326,073) $ (2,307,745)
Number of reportable segments | segment 2 2      
Contract term   1 year      
Payment terms   30 days      
Increase (decrease) in revenue related to changes in estimates   $ 8,300 (5,900) (14,700)  
Subscription period   1 year      
Refunds issued   $ 49,900 84,000 93,000  
Amortization term of deferred contract cost   4 years      
Research and development expense   $ 88,500 89,100 124,600  
Number of reporting units | reporting_unit   2      
Advertising expense   $ 545,700 $ 594,400 613,900  
THMG Association          
Variable Interest Entity [Line Items]          
Number of professional associations consolidated as VIEs | professional_association   3      
Number of professional corporations consolidated as VIEs | professional_corporation   10      
Uplift Association          
Variable Interest Entity [Line Items]          
Number of professional corporations consolidated as VIEs | professional_corporation   5      
Customer Concentration Risk | Revenue from Contract with Customer, Segment Benchmark | Five Largest Customers          
Variable Interest Entity [Line Items]          
Concentration risk   31.00% 31.00%    
ESPP          
Variable Interest Entity [Line Items]          
Maximum offering period   27 months      
Stock purchase price as a percentage of fair value   85.00%      
Rental equipment          
Variable Interest Entity [Line Items]          
Property and equipment, useful life   4 years 3 months 18 days      
Minimum          
Variable Interest Entity [Line Items]          
Contract term   1 year      
Minimum | PSUs          
Variable Interest Entity [Line Items]          
Actual performance compared to performance conditions percentage   0.00%      
Minimum | Capitalized software development costs          
Variable Interest Entity [Line Items]          
Finite-lived intangible asset, useful life   3 years      
Minimum | Client and other relationships          
Variable Interest Entity [Line Items]          
Finite-lived intangible asset, useful life   2 years 2 years    
Minimum | Acquired technology          
Variable Interest Entity [Line Items]          
Finite-lived intangible asset, useful life   4 years 4 years    
Maximum          
Variable Interest Entity [Line Items]          
Contract term   3 years      
Maximum | PSUs          
Variable Interest Entity [Line Items]          
Actual performance compared to performance conditions percentage   200.00%      
Maximum | Capitalized software development costs          
Variable Interest Entity [Line Items]          
Finite-lived intangible asset, useful life   5 years      
Maximum | Client and other relationships          
Variable Interest Entity [Line Items]          
Finite-lived intangible asset, useful life   20 years 20 years    
Maximum | Acquired technology          
Variable Interest Entity [Line Items]          
Finite-lived intangible asset, useful life   7 years 7 years    
Variable Interest Entity, Primary Beneficiary          
Variable Interest Entity [Line Items]          
Revenue   $ 337,700 $ 270,700 241,700  
Net income   2,300 0 $ 0  
Assets   36,300 29,400    
Liabilities   82,600 78,000    
Stockholders deficit   $ 46,300 $ 48,600