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v3.23.3

Segments (Tables) | 9 Months Ended
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Sep. 30, 2023
Segment Reporting [Abstract] |
Schedule of Information about our Segments | The following table presents information about our segments and prior periods have been recast to conform to the current presentation (in thousands):
| Three Months Ended September 30, 2023
| Care Partners |  | Care Delivery |  | Care Enablement |  | Other |  | Intersegment Elimination |  | Corporate Costs |  | Consolidated Total
Third Party | $ | 320,885 |  |  | $ | 16,737 |  |  | $ | 10,306 |  |  | $ | 245 |  |  | $ | — |  |  | $ | — |  |  | $ | 348,173 |
Intersegment | 5,614 |  |  | 12,524 |  |  | 26,604 |  |  | 49 |  |  | (44,791) |  |  | — |  |  | — |
Total revenues | 326,499 |  |  | 29,261 |  |  | 36,910 |  |  | 294 |  |  | (44,791) |  |  | — |  |  | 348,173 |
Cost of services | 279,769 |  |  | 25,647 |  |  | 13,658 |  |  | 76 |  |  | (43,775) |  |  | — |  |  | 275,375 |
General and administrative(1) | 6,390 |  |  | 4,649 |  |  | 16,804 |  |  | 875 |  |  | (2,086) |  |  | 7,083 |  |  | 33,715 |
Total expenses | 286,159 |  |  | 30,296 |  |  | 30,462 |  |  | 951 |  |  | (45,861) |  |  | 7,083 |  |  | 309,090 |
Income (loss) from operations | $ | 40,340 |  |  | $ | (1,035) |  |  | $ | 6,448 |  |  | $ | (657) |  |  | $ | 1,070 |  | (2) | $ | (7,083) |  |  | $ | 39,083 |
| Three Months Ended September 30, 2022
| Care Partners |  | Care Delivery |  | Care Enablement |  | Other |  | Intersegment Elimination |  | Corporate Costs |  | Consolidated Total
Third Party | $ | 293,586 |  |  | $ | 12,873 |  |  | $ | 10,281 |  |  | $ | 261 |  |  | $ | — |  |  | $ | — |  |  | $ | 317,001 |
Intersegment | 13 |  |  | 11,955 |  |  | 20,024 |  |  | 52 |  |  | (32,044) |  |  | — |  |  | — |
Total revenues | 293,599 |  |  | 24,828 |  |  | 30,305 |  |  | 313 |  |  | (32,044) |  |  | — |  |  | 317,001 |
Cost of services | 241,824 |  |  | 18,293 |  |  | 12,677 |  |  | 56 |  |  | (32,082) |  |  | — |  |  | 240,768 |
General and administrative(1) | 5,478 |  |  | 3,384 |  |  | 12,539 |  |  | 667 |  |  | (839) |  |  | 4,913 |  |  | 26,142 |
Total expenses | 247,302 |  |  | 21,677 |  |  | 25,216 |  |  | 723 |  |  | (32,921) |  |  | 4,913 |  |  | 266,910 |
Income (loss) from operations | $ | 46,297 |  |  | $ | 3,151 |  |  | $ | 5,089 |  |  | $ | (410) |  |  | $ | 877 |  | (2) | $ | (4,913) |  |  | $ | 50,091 |
| Nine Months Ended September 30, 2023
| Care Partners |  | Care Delivery |  | Care Enablement |  | Other |  | Intersegment Elimination |  | Corporate Costs |  | Consolidated Total
Third Party | $ | 957,297 |  |  | $ | 42,603 |  |  | $ | 33,164 |  |  | $ | 561 |  |  | $ | — |  |  | $ | — |  |  | $ | 1,033,625 |
Intersegment | 9,100 |  |  | 38,759 |  |  | 69,287 |  |  | 131 |  |  | (117,277) |  |  | — |  |  | — |
Total revenues | 966,397 |  |  | 81,362 |  |  | 102,451 |  |  | 692 |  |  | (117,277) |  |  | — |  |  | 1,033,625 |
Cost of services | 857,966 |  |  | 69,533 |  |  | 44,441 |  |  | 209 |  |  | (114,501) |  |  | — |  |  | 857,648 |
General and administrative(1) | 17,942 |  |  | 13,261 |  |  | 38,181 |  |  | 2,459 |  |  | (6,053) |  |  | 21,704 |  |  | 87,494 |
Total expenses | 875,908 |  |  | 82,794 |  |  | 82,622 |  |  | 2,668 |  |  | (120,554) |  |  | 21,704 |  |  | 945,142 |
Income from operations | $ | 90,489 |  |  | $ | (1,432) |  |  | $ | 19,829 |  |  | $ | (1,976) |  |  | $ | 3,277 |  | (2) | $ | (21,704) |  |  | $ | 88,483 |
| Nine Months Ended September 30, 2022
| Care Partners |  | Care Delivery |  | Care Enablement |  | Other |  | Intersegment Elimination |  | Corporate Costs |  | Consolidated Total
Third Party | $ | 782,148 |  |  | $ | 36,024 |  |  | $ | 31,192 |  |  | $ | 591 |  |  | $ | — |  |  | $ | — |  |  | $ | 849,955 |
Intersegment | 40 |  |  | 32,482 |  |  | 58,061 |  |  | 84 |  |  | (90,667) |  |  | — |  |  | — |
Total revenues | 782,188 |  |  | 68,506 |  |  | 89,253 |  |  | 675 |  |  | (90,667) |  |  | — |  |  | 849,955 |
Cost of services | 694,119 |  |  | 51,620 |  |  | 37,115 |  |  | 181 |  |  | (91,469) |  |  | — |  |  | 691,566 |
General and administrative(1) | 16,416 |  |  | 9,259 |  |  | 28,380 |  |  | 1,888 |  |  | (2,354) |  |  | 13,115 |  |  | 66,704 |
Total expenses | 710,535 |  |  | 60,879 |  |  | 65,495 |  |  | 2,069 |  |  | (93,823) |  |  | 13,115 |  |  | 758,270 |
Income (loss) from operations | $ | 71,653 |  |  | $ | 7,627 |  |  | $ | 23,758 |  |  | $ | (1,394) |  |  | $ | 3,156 |  | (2) | $ | (13,115) |  |  | $ | 91,685 |
(1) Balance includes general and administrative expenses and depreciation and amortization. (2) Income from operations for the intersegment elimination represents rental income from segments renting from other segments. Rental income is presented within other income which is not presented in the table.

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482573/350-20-50-1 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-25 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-30 + Details
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