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Segments (Tables)
9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
Schedule of Information about our Segments The following tables present information about our segments (in thousands):

 

 

 

Three Months Ended September 30, 2025

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third-Party

 

$

897,730

 

 

$

42,762

 

 

$

15,556

 

 

$

 

 

$

 

 

$

956,048

 

Intersegment

 

 

 

 

 

44,109

 

 

 

71,784

 

 

 

(115,893

)

 

 

 

 

 

 

Total revenues

 

 

897,730

 

 

 

86,871

 

 

 

87,340

 

 

 

(115,893

)

 

 

 

 

 

956,048

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

788,427

 

 

 

72,210

 

 

 

44,067

 

 

 

(45,848

)

 

 

 

 

 

858,856

 

General and administrative

 

 

72,066

 

 

 

14,346

 

 

 

17,756

 

 

 

(69,964

)

 

 

28,183

 

 

 

62,387

 

Depreciation and amortization

 

 

11,953

 

 

 

1,332

 

 

 

2,115

 

 

 

 

 

 

195

 

 

 

15,595

 

Total expenses

 

 

872,446

 

 

 

87,888

 

 

 

63,938

 

 

 

(115,812

)

 

 

28,378

 

 

 

936,838

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

25,284

 

 

$

(1,017

)

 

$

23,402

 

 

$

(81

)

(1)

$

(28,378

)

 

$

19,210

 

 

 

 

 

Three Months Ended September 30, 2024

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third-Party

 

$

455,760

 

 

$

20,083

 

 

$

2,867

 

 

$

 

 

$

 

 

$

478,710

 

Intersegment

 

 

 

 

 

14,645

 

 

 

38,063

 

 

 

(52,708

)

 

 

 

 

 

 

Total revenues

 

 

455,760

 

 

 

34,728

 

 

 

40,930

 

 

 

(52,708

)

 

 

 

 

 

478,710

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

369,835

 

 

 

29,114

 

 

 

19,604

 

 

 

(13,335

)

 

 

 

 

 

405,218

 

General and administrative

 

 

40,923

 

 

 

6,478

 

 

 

14,457

 

 

 

(39,370

)

 

 

15,315

 

 

 

37,803

 

Depreciation and amortization

 

 

6,216

 

 

 

493

 

 

 

555

 

 

 

 

 

 

 

 

 

7,264

 

Total expenses

 

 

416,974

 

 

 

36,085

 

 

 

34,616

 

 

 

(52,705

)

 

 

15,315

 

 

 

450,285

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

38,786

 

 

$

(1,357

)

 

$

6,314

 

 

$

(3

)

(1)

$

(15,315

)

 

$

28,425

 

 

 

 

Nine Months Ended September 30, 2025

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third-Party

 

$

2,130,123

 

 

$

79,465

 

 

$

21,655

 

 

$

 

 

$

 

 

$

2,231,243

 

Intersegment

 

 

 

 

 

79,187

 

 

 

146,146

 

 

 

(225,333

)

 

 

 

 

 

 

Total revenues

 

 

2,130,123

 

 

 

158,652

 

 

 

167,801

 

 

 

(225,333

)

 

 

 

 

 

2,231,243

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

1,837,361

 

 

 

127,223

 

 

 

101,014

 

 

 

(80,842

)

 

 

 

 

 

1,984,756

 

General and administrative

 

 

151,043

 

 

 

30,961

 

 

 

33,991

 

 

 

(144,425

)

 

 

85,439

 

 

 

157,009

 

Depreciation and amortization

 

 

22,535

 

 

 

2,448

 

 

 

4,019

 

 

 

 

 

 

346

 

 

 

29,348

 

Total expenses

 

 

2,010,939

 

 

 

160,632

 

 

 

139,024

 

 

 

(225,267

)

 

 

85,785

 

 

 

2,171,113

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

119,184

 

 

$

(1,980

)

 

$

28,777

 

 

$

(66

)

(1)

$

(85,785

)

 

$

60,130

 

 

 

 

Nine Months Ended September 30, 2024

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third-Party

 

$

1,301,355

 

 

$

59,179

 

 

$

8,797

 

 

$

 

 

$

 

 

$

1,369,331

 

Intersegment

 

 

 

 

 

41,125

 

 

 

101,579

 

 

 

(142,704

)

 

 

 

 

 

 

Total revenues

 

 

1,301,355

 

 

 

100,304

 

 

 

110,376

 

 

 

(142,704

)

 

 

 

 

 

1,369,331

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

1,049,437

 

 

 

80,160

 

 

 

56,916

 

 

 

(38,091

)

 

 

 

 

 

1,148,422

 

General and administrative

 

 

113,155

 

 

 

18,391

 

 

 

34,904

 

 

 

(104,692

)

 

 

50,720

 

 

 

112,478

 

Depreciation and amortization

 

 

16,458

 

 

 

1,523

 

 

 

1,820

 

 

 

 

 

 

 

 

 

19,801

 

Total expenses

 

 

1,179,050

 

 

 

100,074

 

 

 

93,640

 

 

 

(142,783

)

 

 

50,720

 

 

 

1,280,701

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

122,305

 

 

$

230

 

 

$

16,736

 

 

$

79

 

(1)

$

(50,720

)

 

$

88,630

 

 

(1)
Income (loss) from operations for the intersegment elimination represents sublease income between segments. Sublease income is presented within other income, which is not presented in the table.