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v3.20.4

Revenue - ASC 606 Adjustments (Details) - USD ($) $ / shares in Units, $ in Thousands | 3 Months Ended | 12 Months Ended |
--- | --- | --- | ---
Dec. 31, 2020 | Sep. 30, 2020 | Jun. 30, 2020 | Mar. 31, 2020 | Dec. 31, 2019 | Sep. 30, 2019 | Jun. 30, 2019 | Mar. 31, 2019 | Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018 | Jan. 01, 2018
Assets |  |  |  |  |  |  |  |  |  |  |  |
Prepaid expenses and other current assets | $ 12,390 |  |  |  | $ 15,067 |  |  |  | $ 12,390 | $ 15,067 |  |
Other non-current assets | 38,451 |  |  |  | 41,846 |  |  |  | 38,451 | 41,846 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |
Deferred revenue, current | 65,999 |  |  |  | 62,233 |  |  |  | 65,999 | 62,233 |  |
Deferred revenue, non-current | 42,700 |  |  |  | 38,931 |  |  |  | 42,700 | 38,931 |  |
Stockholders' Equity |  |  |  |  |  |  |  |  |  |  |  |
Accumulated deficit | (272,249) |  |  |  | (290,065) |  |  |  | (272,249) | (290,065) |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue | 62,655 | $ 56,608 | $ 52,500 | $ 53,764 | 60,316 | $ 52,833 | $ 49,189 | $ 50,290 | 225,527 | 212,628 | $ 232,223 |
Gross profit | 49,194 | 43,485 | 41,078 | 41,622 | 46,876 | 40,913 | 37,918 | 38,040 | 175,379 | 163,747 | 180,327 |
Sales and marketing |  |  |  |  |  |  |  |  | 77,732 | 92,783 | 103,214 |
Total operating expenses |  |  |  |  |  |  |  |  | 157,646 | 180,841 | 208,006 |
Income (loss) from operations |  |  |  |  |  |  |  |  | 17,733 | (17,094) | (27,679) |
Net income (loss) | $ 7,841 | $ 6,464 | $ 3,808 | $ (297) | $ 51 | $ 173 | $ (5,771) | $ (12,272) | 17,816 | (17,819) | $ (27,617) |
Basic and diluted (in dollars per share) |  |  |  |  |  |  |  |  |  |  | $ (0.38) |
Adjustments Increase (Decrease) |  |  |  |  |  |  |  |  |  |  |  |
Stockholders' Equity |  |  |  |  |  |  |  |  |  |  |  |
Accumulated deficit |  |  |  |  |  |  |  |  |  |  |  | $ (12,400)
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | $ (2,594) |
Gross profit |  |  |  |  |  |  |  |  |  |  | (2,594) |
Sales and marketing |  |  |  |  |  |  |  |  |  |  | 1,345 |
Total operating expenses |  |  |  |  |  |  |  |  |  |  | 1,345 |
Income (loss) from operations |  |  |  |  |  |  |  |  |  |  | (3,939) |
Net income (loss) |  |  |  |  |  |  |  |  |  |  | (3,939) |
Balance Without Adopting the New Standard |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | 229,629 |
Gross profit |  |  |  |  |  |  |  |  |  |  | 177,733 |
Sales and marketing |  |  |  |  |  |  |  |  |  |  | 104,559 |
Total operating expenses |  |  |  |  |  |  |  |  |  |  | 209,351 |
Income (loss) from operations |  |  |  |  |  |  |  |  |  |  | (31,618) |
Net income (loss) |  |  |  |  |  |  |  |  |  |  | $ (31,556) |
Basic and diluted (in dollars per share) |  |  |  |  |  |  |  |  |  |  | $ (0.43) |
Products |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | 129,876 | 121,920 | $ 144,682 |
Products | Adjustments Increase (Decrease) |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | (2,594) |
Products | Balance Without Adopting the New Standard |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | 142,088 |
Services |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  | $ 95,651 | $ 90,708 | 87,541 |
Services | Adjustments Increase (Decrease) |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | 0 |
Services | Balance Without Adopting the New Standard |  |  |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | $ 87,541 |

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