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Revenue - Contract Balances (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Accounts receivable, net	$ 57,395		$ 57,395		$ 74,307
Deferred revenue	81,993		81,993		82,657
Deferred revenue, non-current	57,963		57,963		58,677
Deferred contract acquisition costs	6,347		6,347		$ 6,177
Disaggregation of Revenue [Line Items]
Total net revenue	60,096	$ 65,817	120,771	$ 123,508
Service Providers
Disaggregation of Revenue [Line Items]
Total net revenue	33,377	44,391	71,038	76,957
Enterprises
Disaggregation of Revenue [Line Items]
Total net revenue	$ 26,719	$ 21,426	$ 49,733	$ 46,551

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