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Consolidated Statements of Cash Flows (Unaudited) - USD ($)
$ in Millions
 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Operating activities    
Net income $ 535 $ 711
Adjustments to reconcile net income to net cash provided by operating activities:    
Income from discontinued operations, net of tax   (1)
Gains on loans and investments, net   (12)
Gains on debt repurchases (1)  
Goodwill and acquired intangible asset impairment and amortization expense 22 7
Stock-based compensation expense 22 27
Unrealized gains on derivative and hedging activities (303) (537)
Provisions for loan losses 327 446
Decrease in restricted cash - other   50
Decrease in accrued interest receivable 98 196
Decrease in accrued interest payable (159) (93)
Decrease in other assets 489 799
Increase (decrease) in other liabilities 84 (134)
Total net cash provided by operating activities 1,114 1,459
Investing activities    
Education loans acquired (2,845) (2,940)
Reduction of education loans:    
Installment payments, claims and other 11,210 10,583
Proceeds from sales of education loans   386
Other investing activities, net (4) (46)
Proceeds from maturities of available-for-sale securities 1 1
Purchases of other securities (44) (82)
Proceeds from maturities of other securities 44 24
Decrease (increase) in restricted cash - variable interest entities 136 (396)
Purchase of subsidiary, net of cash acquired   (181)
Total net cash provided by investing activities 8,498 7,349
Financing activities    
Borrowings collateralized by loans in trust - issued 4,796 4,110
Borrowings collateralized by loans in trust - repaid (9,830) (10,949)
Asset-backed commercial paper conduits, net (3,011) 543
Other long-term borrowings issued 1,231 493
Other long-term borrowings repaid (1,849) (2,075)
Other financing activities, net 9 (111)
Common stock repurchased (575) (775)
Common stock dividends paid (154) (182)
Net cash used in financing activities (9,383) (8,946)
Net increase (decrease) in cash and cash equivalents 229 (138)
Cash and cash equivalents at beginning of period 1,594 1,443
Cash and cash equivalents at end of period 1,823 1,305
Cash disbursements made (refunds received) for:    
Interest 1,683 1,489
Income taxes paid 164 $ 67
Income taxes received $ (2)