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Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 (Tables) | 6 Months Ended
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Jun. 30, 2021
Revenue From Contract With Customer [Abstract] |
Summary of Disaggregation of Revenue from Contracts with Customers Accounted Under ASC 606 | The following tables illustrate the disaggregation of revenue from contracts with customers accounted for under ASC 606 according to service type and client type by reportable operating segment. Revenue by Service Type
|  | Three Months Ended June 30, |
|  | 2021 |  |  | 2020 |
(Dollars in millions) |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |
Federal Education Loan asset recovery services |  | $ | 4 |  |  | $ | — |  |  | $ | 4 |  |  | $ | 21 |  |  | $ | — |  |  | $ | 21 |
Government services |  |  | — |  |  |  | 66 |  |  |  | 66 |  |  |  | — |  |  |  | 43 |  |  |  | 43 |
Healthcare services |  |  | — |  |  |  | 64 |  |  |  | 64 |  |  |  | — |  |  |  | 21 |  |  |  | 21 |
Total |  | $ | 4 |  |  | $ | 130 |  |  | $ | 134 |  |  | $ | 21 |  |  | $ | 64 |  |  | $ | 85 |
|  | Six Months Ended June 30, |
|  | 2021 |  |  | 2020 |
(Dollars in millions) |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |
Federal Education Loan asset recovery services |  | $ | 9 |  |  | $ | — |  |  | $ | 9 |  |  | $ | 51 |  |  | $ | — |  |  | $ | 51 |
Government services |  |  | — |  |  |  | 129 |  |  |  | 129 |  |  |  | — |  |  |  | 77 |  |  |  | 77 |
Healthcare services |  |  | — |  |  |  | 126 |  |  |  | 126 |  |  |  | — |  |  |  | 45 |  |  |  | 45 |
Total |  | $ | 9 |  |  | $ | 255 |  |  | $ | 264 |  |  | $ | 51 |  |  | $ | 122 |  |  | $ | 173 |
10. Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 (Continued) Revenue by Client Type
|  | Three Months Ended June 30, |
|  | 2021 |  |  | 2020 |
(Dollars in millions) |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |
Federal government |  | $ | — |  |  | $ | 6 |  |  | $ | 6 |  |  | $ | 11 |  |  | $ | 3 |  |  | $ | 14 |
Guarantor agencies |  |  | 4 |  |  |  | — |  |  |  | 4 |  |  |  | 9 |  |  |  | — |  |  |  | 9 |
Other institutions |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 1 |  |  |  | — |  |  |  | 1 |
State and local government |  |  | — |  |  |  | 46 |  |  |  | 46 |  |  |  | — |  |  |  | 29 |  |  |  | 29 |
Tolling authorities |  |  | — |  |  |  | 14 |  |  |  | 14 |  |  |  | — |  |  |  | 11 |  |  |  | 11 |
Hospitals and other healthcare providers |  |  | — |  |  |  | 64 |  |  |  | 64 |  |  |  | — |  |  |  | 21 |  |  |  | 21 |
Total |  | $ | 4 |  |  | $ | 130 |  |  | $ | 134 |  |  | $ | 21 |  |  | $ | 64 |  |  | $ | 85 |
|  | Six Months Ended June 30, |
|  | 2021 |  |  | 2020 |
(Dollars in millions) |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |
Federal government |  | $ | 1 |  |  | $ | 14 |  |  | $ | 15 |  |  | $ | 29 |  |  | $ | 8 |  |  | $ | 37 |
Guarantor agencies |  |  | 8 |  |  |  | — |  |  |  | 8 |  |  |  | 21 |  |  |  | — |  |  |  | 21 |
Other institutions |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 1 |  |  |  | — |  |  |  | 1 |
State and local government |  |  | — |  |  |  | 88 |  |  |  | 88 |  |  |  | — |  |  |  | 45 |  |  |  | 45 |
Tolling authorities |  |  | — |  |  |  | 27 |  |  |  | 27 |  |  |  | — |  |  |  | 24 |  |  |  | 24 |
Hospitals and other healthcare providers |  |  | — |  |  |  | 126 |  |  |  | 126 |  |  |  | — |  |  |  | 45 |  |  |  | 45 |
Total |  | $ | 9 |  |  | $ | 255 |  |  | $ | 264 |  |  | $ | 51 |  |  | $ | 122 |  |  | $ | 173 |

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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045 + Details
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- References No definition available. + Details
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