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v3.21.2

Consolidated Statements of Income (Unaudited) - USD ($) shares in Millions, $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2021 | Jun. 30, 2020 | Jun. 30, 2021 | Jun. 30, 2020
Interest income: |  |  |  |
Cash and investments | $ 1 | $ 2 | $ 1 | $ 15
Total interest income | 661 | 819 | 1,352 | 1,807
Total interest expense | 339 | 519 | 667 | 1,234
Net interest income | 322 | 300 | 685 | 573
Less: provisions for loan losses | (1) | 44 | (88) | 139
Net interest income after provisions for loan losses | 323 | 256 | 773 | 434
Other income (loss): |  |  |  |
Servicing revenue | 50 | 52 | 102 | 109
Asset recovery and business processing revenue | 142 | 102 | 281 | 212
Other income (loss) | 4 | 9 | 5 | 17
Gains on sales of loans | 2 |  | 78 |
Losses on debt repurchases | (12) |  | (12) |
Gains (losses) on derivative and hedging activities, net | (10) | (30) | 26 | (253)
Total other income (loss) | 176 | 133 | 480 | 85
Expenses: |  |  |  |
Salaries and benefits | 142 | 117 | 292 | 241
Other operating expenses | 110 | 96 | 218 | 222
Total operating expenses | 252 | 213 | 510 | 463
Goodwill and acquired intangible asset impairment and amortization expense | 5 | 5 | 10 | 11
Restructuring/other reorganization expenses | 2 | 1 | 8 | 6
Total expenses | 259 | 219 | 528 | 480
Income before income tax expense | 240 | 170 | 725 | 39
Income tax expense | 55 | 45 | 170 | 20
Net income | $ 185 | $ 125 | $ 555 | $ 19
Basic earnings per common share | $ 1.07 | $ 0.65 | $ 3.12 | $ 0.10
Average common shares outstanding | 174 | 194 | 178 | 197
Diluted earnings per common share | $ 1.05 | $ 0.64 | $ 3.08 | $ 0.10
Average common and common equivalent shares outstanding | 176 | 195 | 180 | 198
Dividends per common share | $ 0.16 | $ 0.16 | $ 0.32 | $ 0.32
FFELP Loans [Member] |  |  |  |
Interest income: |  |  |  |
Total interest income | $ 365 | $ 455 | $ 737 | $ 1,025
Less: provisions for loan losses |  | 3 |  | 9
Private Education Loans [Member] |  |  |  |
Interest income: |  |  |  |
Total interest income | 295 | 362 | 614 | 767
Less: provisions for loan losses | $ (1) | $ 41 | $ (88) | $ 130

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