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Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 (Tables)

6 Months Ended

Jun. 30, 2021

Revenue From Contract With Customer [Abstract]

Summary of Disaggregation of Revenue from Contracts with Customers Accounted Under ASC 606

The following tables illustrate the disaggregation of revenue from contracts with customers accounted for under ASC 606 according to service type and client type by reportable operating segment.

Revenue by Service Type

		Three Months Ended June 30,
		2021												2020
(Dollars in millions)		Federal Education Loans				Business Processing				Total Revenue				Federal Education Loans				Business Processing				Total Revenue
Federal Education Loan    asset recovery services		$	4			$	—			$	4			$	21			$	—			$	21
Government services			—				66				66				—				43				43
Healthcare services			—				64				64				—				21				21
Total		$	4			$	130			$	134			$	21			$	64			$	85
		Six Months Ended June 30,
		2021												2020
(Dollars in millions)		Federal Education Loans				Business Processing				Total Revenue				Federal Education Loans				Business Processing				Total Revenue
Federal Education Loan    asset recovery services		$	9			$	—			$	9			$	51			$	—			$	51
Government services			—				129				129				—				77				77
Healthcare services			—				126				126				—				45				45
Total		$	9			$	255			$	264			$	51			$	122			$	173

10.   Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 (Continued)

Revenue by Client Type

		Three Months Ended June 30,
		2021												2020
(Dollars in millions)		Federal Education Loans				Business Processing				Total Revenue				Federal Education Loans				Business Processing				Total Revenue
Federal government		$	—			$	6			$	6			$	11			$	3			$	14
Guarantor agencies			4				—				4				9				—				9
Other institutions			—				—				—				1				—				1
State and local government			—				46				46				—				29				29
Tolling authorities			—				14				14				—				11				11
Hospitals and other    healthcare providers			—				64				64				—				21				21
Total		$	4			$	130			$	134			$	21			$	64			$	85
		Six Months Ended June 30,
		2021												2020
(Dollars in millions)		Federal Education Loans				Business Processing				Total Revenue				Federal Education Loans				Business Processing				Total Revenue
Federal government		$	1			$	14			$	15			$	29			$	8			$	37
Guarantor agencies			8				—				8				21				—				21
Other institutions			—				—				—				1				—				1
State and local government			—				88				88				—				45				45
Tolling authorities			—				27				27				—				24				24
Hospitals and other    healthcare providers			—				126				126				—				45				45
Total		$	9			$	255			$	264			$	51			$	122			$	173

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- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045

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- References

No definition available.

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