Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 (Tables)

9 Months Ended

Sep. 30, 2022

Revenue From Contract With Customer [Abstract]

Summary of Disaggregation of Revenue from Contracts with Customers Accounted Under ASC 606

The following tables illustrate the disaggregation of revenue from contracts accounted for under ASC 606 with customers according to service type and client type by reportable operating segment.

Revenue by Service Type

	Three Months Ended September 30,
	2022						2021
(Dollars in millions)	Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue
Federal Education Loan asset recovery services	$	—	$	—	$	—	$	5	$	—	$	5
Government services		—		47		47		—		75		75
Healthcare services		—		32		32		—		47		47
Total	$	—	$	79	$	79	$	5	$	122	$	127

	Nine Months Ended September 30,
	2022						2021
(Dollars in millions)	Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue
Federal Education Loan asset recovery services	$	1	$	—	$	1	$	14	$	—	$	14
Government services		—		149		149		—		204		204
Healthcare services		—		111		111		—		173		173
Total	$	1	$	260	$	261	$	14	$	377	$	391

Revenue by Client Type

	Three Months Ended September 30,
	2022						2021
(Dollars in millions)	Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue
Federal government	$	—	$	2	$	2	$	—	$	4	$	4
Guarantor agencies		—		—		—		5		—		5
Other institutions		—		—		—		—		—		—
State and local government		—		27		27		—		56		56
Tolling authorities		—		18		18		—		15		15
Hospitals and other healthcare providers		—		32		32		—		47		47
Total	$	—	$	79	$	79	$	5	$	122	$	127

	Nine Months Ended September 30,
	2022						2021
(Dollars in millions)	Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue

Federal government	$	—	$	6	$	6	$	1	$	18	$	19
Guarantor agencies		1		—		1		13		—		13
Other institutions		—		—		—		—		—		—
State and local government		—		95		95		—		144		144
Tolling authorities		—		48		48		—		42		42
Hospitals and other healthcare providers		—		111		111		—		173		173
Total	$	1	$	260	$	261	$	14	$	377	$	391

As of September 30, 2022 and September 30, 2021, there was $76 million and $124 million respectively, of net accounts receivable related to these contracts. Navient had no material contract assets or contract liabilities.