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Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 | 12 Months Ended
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Dec. 31, 2023
Revenue from Contract with Customer [Abstract] |
Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 | 14. Revenue from Contracts with Customers Accounted for in Accordance with ASC 606 The following tables illustrate the disaggregation of revenue from contracts accounted for under ASC 606 with customers according to service type and client type by reportable operating segment. Revenue by Service Type
|  | Years Ended December 31, |
|  | 2023 |  |  | 2022 |  |  | 2021 |
(Dollars in millions) |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |
Federal Education Loan asset recovery services |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 2 |  |  | $ | — |  |  | $ | 2 |  |  | $ | 19 |  |  | $ | — |  |  | $ | 19 |
Government services |  |  | — |  |  |  | 200 |  |  |  | 200 |  |  |  | — |  |  |  | 187 |  |  |  | 187 |  |  |  | — |  |  |  | 258 |  |  |  | 258 |
Healthcare services |  |  | — |  |  |  | 121 |  |  |  | 121 |  |  |  | — |  |  |  | 143 |  |  |  | 143 |  |  |  | — |  |  |  | 230 |  |  |  | 230 |
Total |  | $ | — |  |  | $ | 321 |  |  | $ | 321 |  |  | $ | 2 |  |  | $ | 330 |  |  | $ | 332 |  |  | $ | 19 |  |  | $ | 488 |  |  | $ | 507 |
Revenue by Client Type
|  | Years Ended December 31, |
|  | 2023 |  |  | 2022 |  |  | 2021 |
(Dollars in millions) |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |  |  | Federal Education Loans |  |  | Business Processing |  |  | Total Revenue |
Federal government |  | $ | — |  |  | $ | 62 |  |  | $ | 62 |  |  | $ | — |  |  | $ | 8 |  |  | $ | 8 |  |  | $ | 1 |  |  | $ | 20 |  |  | $ | 21 |
Guarantor agencies |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 2 |  |  |  | — |  |  |  | 2 |  |  |  | 18 |  |  |  | — |  |  |  | 18 |
Other institutions |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
State and local government |  |  | — |  |  |  | 68 |  |  |  | 68 |  |  |  | — |  |  |  | 116 |  |  |  | 116 |  |  |  | — |  |  |  | 183 |  |  |  | 183 |
Tolling authorities |  |  | — |  |  |  | 70 |  |  |  | 70 |  |  |  | — |  |  |  | 63 |  |  |  | 63 |  |  |  | — |  |  |  | 55 |  |  |  | 55 |
Hospitals and other healthcare providers |  |  | — |  |  |  | 121 |  |  |  | 121 |  |  |  | — |  |  |  | 143 |  |  |  | 143 |  |  |  | — |  |  |  | 230 |  |  |  | 230 |
Total |  |  | — |  |  |  | 321 |  |  |  | 321 |  |  |  | 2 |  |  |  | 330 |  |  |  | 332 |  |  |  | 19 |  |  |  | 488 |  |  |  | 507 |
As of December 31, 2023, 2022, and 2021 there was $95 million, $67 million, and $82 million, respectively, of net accounts receivable related to these contracts. Navient had no material contract assets or contract liabilities.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org//606/tableOfContent + Details
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