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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Income Statement [Abstract]        
Revenue $ 127,816,000 $ 108,504,000 $ 368,211,000 $ 313,404,000
Cost of revenue 61,730,000 55,825,000 177,657,000 166,206,000
Gross profit 66,086,000 52,679,000 190,554,000 147,198,000
Operating expenses:        
Research and development 39,068,000 38,957,000 113,920,000 118,111,000
Sales and marketing 51,043,000 47,006,000 143,111,000 135,246,000
General and administrative 30,001,000 32,481,000 84,651,000 91,578,000
Impairment expense 4,316,000 0 4,316,000 0
Total operating expenses 124,428,000 118,444,000 345,998,000 344,935,000
Loss from operations (58,342,000) (65,765,000) (155,444,000) (197,737,000)
Net gain on extinguishment of debt 0 0 36,760,000 54,391,000
Interest income 4,908,000 1,967,000 13,602,000 4,150,000
Interest expense (862,000) (1,381,000) (3,307,000) (4,533,000)
Other income (expense), net (16,000) 1,877,000 (1,069,000) (75,000)
Loss before income tax expense (54,312,000) (63,302,000) (109,458,000) (143,804,000)
Income tax expense (benefit) (1,000) 118,000 244,000 317,000
Net loss $ (54,311,000) $ (63,420,000) $ (109,702,000) $ (144,121,000)
Net loss per share attributable to common stockholders, basic (in US dollar per share) $ (0.42) $ (0.52) $ (0.86) $ (1.19)
Net loss per share attributable to common stockholders, diluted (in US dollar per share) $ (0.42) $ (0.52) $ (0.86) $ (1.19)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic (in shares) 129,873 122,339 127,735 121,094
Weighted-average shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 129,873 122,339 127,735 121,094