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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Income Statement [Abstract]      
Revenue $ 505,988,000 $ 432,725,000 $ 354,330,000
Cost of revenue 239,660,000 222,944,000 167,002,000
Gross profit 266,328,000 209,781,000 187,328,000
Operating expenses:      
Research and development 152,190,000 155,308,000 126,859,000
Sales and marketing 191,773,000 179,869,000 152,645,000
General and administrative 116,077,000 120,803,000 126,845,000
Impairment expense 4,316,000 0 0
Total operating expenses 464,356,000 455,980,000 406,349,000
Loss from operations (198,028,000) (246,199,000) (219,021,000)
Net gain on extinguishment of debt 52,416,000 54,391,000 0
Interest income 18,186,000 7,044,000 1,282,000
Interest expense (4,051,000) (5,887,000) (5,245,000)
Other income (expense), net (1,832,000) (29,000) 356,000
Loss before income taxes (133,309,000) (190,680,000) (222,628,000)
Income tax expense (benefit) (221,000) 94,000 69,000
Net loss $ (133,088,000) $ (190,774,000) $ (222,697,000)
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (1.03) $ (1.57) $ (1.92)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (1.03) $ (1.57) $ (1.92)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic (in shares) 128,770 121,723 116,053
Weighted-average shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 128,770 121,723 116,053