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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Income Statement [Abstract]        
Revenue $ 137,206 $ 127,816 $ 403,097 $ 368,211
Cost of revenue 62,466 61,730 182,222 177,657
Gross profit 74,740 66,086 220,875 190,554
Operating expenses:        
Research and development 31,884 39,068 105,238 113,920
Sales and marketing 45,994 51,043 148,560 143,111
General and administrative 27,173 30,001 87,245 84,651
Impairment expense 559 4,316 3,696 4,316
Restructuring charges 9,720 0 9,720 0
Total operating expenses 115,330 124,428 354,459 345,998
Loss from operations (40,590) (58,342) (133,584) (155,444)
Net gain on extinguishment of debt 0 0 0 36,760
Interest income 3,819 4,908 11,604 13,602
Interest expense (473) (862) (1,516) (3,307)
Other expense, net (317) (16) (213) (1,069)
Loss before income tax expense (37,561) (54,312) (123,709) (109,458)
Income tax expense (benefit) 455 (1) 1,463 244
Net loss $ (38,016) $ (54,311) $ (125,172) $ (109,702)
Net loss per share attributable to common stockholders, basic (in US dollar per share) $ (0.27) $ (0.42) $ (0.91) $ (0.86)
Net loss per share attributable to common stockholders, diluted (in US dollar per share) $ (0.27) $ (0.42) $ (0.91) $ (0.86)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic (in shares) 139,237 129,873 137,097 127,735
Weighted-average shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 139,237 129,873 137,097 127,735